Inside / Outside Sales Representative

Galleher Industries; Kaufman (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Quarterly bonus

Company truck

Mileage reimbursement

Travel expense reimbursement

Medical, dental, and vision insurance

401(k) with employer contribution

Paid time off

Paid holidays

Career development opportunities

Job summary

Galleher Industries in Kaufman, TX is seeking a Hybrid Inside/Outside Sales Representative to manage quotes, orders, and accounts in the Dallas–Fort Worth region.

You will travel locally, partner with operations, and support both OEM and distributor accounts, measuring success by customer satisfaction and revenue growth.

Experience in industrial sales, proficiency with NetSuite, and a drive to upsell and improve processes are valued.

Qualifications

• 3+ years in inside/outside sales or customer service in industrial/manufacturing environments.
• Strong phone and email communication with multiple customer interactions daily.
• Comfortable face-to-face selling in plant/shop environments.
• Proficiency with CRM/ERP systems (NetSuite preferred).
• Detail-oriented with strong organizational and follow-up skills.
• Valid driver's license and willingness to regional travel.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Respond to inbound inquiries with quotes and order entries.
• Follow up on leads to drive order conversions.
• Maintain CRM/ERP records including pipeline and orders.
• Coordinate with operations for on-time delivery and issue resolution.
• Assist with walk-in customers, returns, and AR support.
• Represent Galleher at regional trade shows when needed.
• Plan customer visits and document outcomes and next steps.
• Collaborate with outside reps on shared accounts.

Skills

Phone & Email sales

CRM experience

Time management

Multitasking

Team collaboration

Problem solving

Negotiation

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

NetSuite

Job description

Position: Hybrid Inside / Outside Sales Representative

Reports To: Director of Sales & Marketing

Travel: Local travel as needed within the Dallas / Fort Worth region and surrounding Texas markets

About Galleher Industries

Galleher Industries is a trusted and expanding supplier of high-quality components to the truck body and trailer manufacturing industry. With operations in Texas, California, and New Jersey, we specialize in lumber, aluminum, steel, and custom-fabricated products that serve both OEM and aftermarket customers. Our team is known for responsive service, reliable delivery, and a commitment to helping our customers succeed. As we continue to grow, we are investing in talent that shares our drive to build strong partnerships and deliver results.

About the Role

This is a hybrid sales role based out of our Kaufman, TX facility. The core of the job is inside sales: quoting, managing orders, and taking care of existing customers. It also includes local travel as needed to visit accounts in the region, strengthen relationships, uncover new opportunities, and bring back the kind of information you only get face to face.

We are looking for someone who is comfortable running a phone and email desk with high accuracy, and who also wants to get in front of customers rather than stay behind a screen. Success in this role is measured by how well our accounts are supported, how quickly issues get resolved, and how much additional business is captured from the customers you touch.

• Respond promptly to inbound inquiries via phone and email, providing accurate quotes and processing sales orders.
• Proactively follow up on leads, open quotes, and customer requests to drive order conversion.
• Maintain accurate records in CRM/ERP systems, including customer information, pipeline activity, and order history.
• Partner with operations, logistics, and supply chain teams to ensure on‑time delivery and resolve customer issues quickly.
• Coordinate with vendors and transportation providers to secure competitive pricing and support customer programs.
• Assist with walk‑in customers, returns, and RMA processing as needed.
• Support the AR team in resolving billing and payment issues with customers.
• Collaborate with outside sales representatives to support shared OEM and distributor accounts.

Outside Sales Responsibilities

• Plan and execute customer visits within the assigned territory as business needs dictate.
• Serve as a local point of contact for assigned accounts in the region, working alongside the sales team on larger and shared accounts.
• Identify and pursue additional business among truck body builders, trailer manufacturers, fabricators, and distributors in the region.
• Conduct on‑site discovery at customer facilities to understand production processes, material usage, and upcoming programs, then convert that insight into quoted opportunities.
• Bring back competitive intelligence on pricing, lead times, and vendor activity so we can respond quickly.
• Represent Galleher at regional trade shows and industry events as needed.
• Maintain a documented call plan and report on visit outcomes, next steps, and pipeline movement.
• Work with leadership to set territory priorities and align field activity with inventory and fabrication capabilities in Kaufman.
• Perform other duties as assigned to support the success of Galleher Industries.

Required Qualifications

• 3 or more years of inside sales, outside sales, or customer service experience, preferably in industrial, manufacturing, or distribution environments.
• Strong phone and email communication skills, with proven ability to manage multiple customer interactions daily.
• Comfort and credibility in face‑to‑face selling situations, including plant floor and shop environments.
• Proficiency with CRM and ERP systems (NetSuite or similar preferred).
• Excellent attention to detail with strong organizational and follow-up skills.
• Ability to calculate costs, apply markups, and process quotes accurately.
• Valid driver's license, clean driving record, and willingness to travel within the region.
• High school diploma or equivalent required; bachelor's degree preferred.
• Knowledge of the truck body, trailer, lumber, or metal component industries is a plus.
• Customer‑first mindset with strong problem‑solving skills.
• Self‑directed and able to manage time across desk work and field work without close supervision.
• Ability to multitask and manage competing priorities effectively.
• Strong teamwork and collaboration across sales, operations, and support functions.
• Results‑oriented, with initiative to pursue additional opportunities during downtime.

Physical Requirements and Work Environment

• Primarily office based in Kaufman, TX, with regular travel to customer sites, warehouses, and manufacturing plants.
• Ability to walk production floors and warehouse environments, including exposure to noise, dust, and varying temperatures.
• Occasional lifting of product samples up to 25 pounds.
• Quarterly bonus program tied to both company and individual performance
• Additional earning opportunities through sales promotions offered during the year
• Company truck available for customer visits, with mileage reimbursement when the truck is not available
• Reimbursement of approved travel expenses
• Medical, dental, and vision insurance
• 401(k) with employer contribution regardless of deferral amount
• Paid time off and holidays
• Ongoing product training and career development opportunities