Inside Manufacturing Sales Representative

Ellwood; New Castle (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Profit sharing

401(k) with employer match

Health, dental, vision plans

Life, AD&D, and disability benefits

Job summary

Ellwood Quality Steels in New Castle, PA seeks an experienced sales/customer service professional to meet customer needs,.solve problems, and pursue selling opportunities. The role reports to the Director of Sales and involves pricing, coordination with Operations, and occasional customer visits.

The ideal candidate has a background in industrial sales or customer service, strong verbal and written communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required; Associates/Bachelors preferred.
• Background in industrial sales or customer service is advantageous.
• Experience in industrial sales, marketing and quoting is preferred.

Responsibilities

• Responds to customer inquiries and requests for information, service and status.
• Interacts with customers; submits non-conforming material to customers and handles complaints.
• Calculates pricing for different steel grades within set parameters and may adjust pricing.
• Collaborates with Operations and Production Planner to meet sales/service needs.
• Determines and changes transportation mode for customers as needed.
• Works with Accounting on customer credit issues.
• Occasional sales visits to customers for calls.
• Adheres to company policies and safety rules; meets attendance requirements.

Skills

Verbal communication

Written communication

Industrial sales

Quoting experience

Customer service

Team collaboration

Education

High school diploma or GED

Associates or Bachelors preferred

Tools

Microsoft Office

Job description

Are you ready for a rewarding and challenging career in the steelmaking industry?

Join us! We are looking for the best—those who are not afraid to roll up their sleeves to grow with our organization, personally and professionally!

About the Position

Utilizing independent judgment, this position is responsible to meet customer sales/service needs, solve problems and take advantage of selling opportunities. This position reports to the Director of Sales.

About Ellwood Quality Steels

• Family-owned business with long-range vision.
• The world leader in the production of high quality carbon, alloy, stainless and tool steel ingot.
• Unmatched commitment to our customers.
• Emphasis on flexibility, responsiveness, and problem solving.
• Continual investment in our people, process, and equipment.
• Highly trained workforce, state-of-the-art equipment and methodology.
• A manufacturing environment where excellence is an everyday occurrence.
• www.ellwoodqualitysteels.com

Our focus at Ellwood Quality Steels is to create an environment of opportunity where you can grow your career. Our culture values diverse talents and the contributions of all employees. Our commitment includes competitive compensation, support for your professional growth, and a range of employee benefits that help to protect the health and welfare of our people.

What You’ll Get

• Competitive compensation with eligibility for Profit Sharing
• 401(k) retirement plan with an excellent Employer Match
• Excellent health care, dental and vision plans
• Company-paid Life, AD&D, and disability benefits

What You’ll Do

• Responds to customer inquiries and requests for information, service and status including possible recommendations of material grades or specifications.
• Interacts with respective customers; submits non-conforming material (NCM) to customer, and deals with customer complaints.
• Calculates pricing for different grades of steel within set parameters.
• Has authority to change pricing, as needed.
• Works collaboratively with internal staff including Operations and Production Planner to meet customers’ sales/service needs, solve problems, and to take advantage of selling opportunities.
• Determines and implements mode of transportation for their respective customers and has authority to change transportation mode.
• Works with Accounting to deal with customer credit issues.
• Make occasional sales visits to customers for sales calls, as needed.
• Provide backup to the department, as needed.
• Abides by all policies and procedures established by the Company including plant safety regulations and work rules.
• Must have ability and desire to work well with others.
• Meets attendance requirements.
• Performs other duties as deemed necessary.

What You’ll Need

• High school diploma or G.E.D required. Post-secondary education (Associates, Bachelors Degree) preferred with a strong background in industrial sales or customer service.
• Prior Industrial sales, marketing and quoting experience preferred.
• Strong verbal and written communication skills.
• Good computer skills with proficiency – Microsoft Office (Word and Excel) preferred.
• Ability to work with personnel at all levels of the organization
• Strong work ethic
• Driving is a function of this position but not a requirement in accordance with the Motor Vehicle Safety Program. Driver’s license will be monitored for valid and active status.

EQS is an Equal Opportunity Employer/Affirmative Action Employer. Minorities/Females/