Inside Lumber Sales Specialist — Customer Solutions

D & J Lumber Co; Morgan Hill (CA); On-site; USD 37,000 - 46,000; Full time

Job summary

Johnson Lumber Ace Hardware in Morgan Hill, CA is seeking an inside contractor/lumber sales associate to join our team. The role focuses on providing excellent customer service, guiding product selections, and processing orders in a fast-paced retail setting.

Responsibilities include handling sales, answering inquiries, and collaborating with vendors to ensure pricing and availability. This full-time position requires basic math and computer skills and an ability to work with a team on busy days.

Qualifications

• Customer service experience and ability to build relationships.
• Excellent communication and interpersonal skills.
• Basic math and computer skills.
• Ability to work in a fast-paced environment.
• Must pass a drug test and consent to a background check.

Responsibilities

• Providing in-person and over-the-phone sales.
• Assisting customers with building materials and solutions.
• Handling customer inquiries regarding product selection, quotes, special orders and deliveries.
• Use a Point-of-Sale system to create orders and collect payment.
• Communicate with vendors for product availability and pricing.
• Place Orders and create system PO's.
• Answer phones and stock product when necessary.

Skills

Customer service

Communication

Time management

Interpersonal skills

Drug test/background check

Tools

POS system

Job description

Johnson Lumber Ace Hardware in Morgan Hill, CA is seeking an inside contractor/lumber sales associate to join our team. The role focuses on providing excellent customer service, guiding product selections, and processing orders in a fast-paced retail setting.

Responsibilities include handling sales, answering inquiries, and collaborating with vendors to ensure pricing and availability. This full-time position requires basic math and computer skills and an ability to work with a team on busy days.