Inside Insurance Sales - Kingston, NY

Ulster Savings; City of Kingston (NY); On-site; USD 46,000 - 75,000; Full time

Job summary

Ulster Savings Bank seeks an Inside Insurance Salesperson to write and retain personal and business insurance accounts by building trust from the first contact. You’ll manage the full sales cycle, converting branch traffic, referrals, web/phone leads, and local connections into customers.

The role emphasizes cross-selling, maintaining strong relationships, and collaborating with the service team to sustain growth. A NYS P&C license and travel flexibility are required.

Qualifications

• Active NYS Property & Casualty license required.
• 3+ years of insurance sales experience (Personal Lines).
• Must have a valid driver’s license and be willing to travel regionally.
• Experience with Applied EPIC is preferred.

Responsibilities

• Establishes an approachable in-branch presence to connect customers with insurance offerings.
• Develops and maintains customer relationships.
• Drives the sales process from lead generation to closing.
• Collaborates with Retail Management to achieve partners referral goals.
• Assesses client risk profiles to tailor policies.
• Represents the agency at community events to build brand awareness.
• Documents pipeline updates and client communications in the agency system.

Skills

Verbal/written comms

Enthusiasm & effectiveness

Risk analytics

Workflow mgmt

Compliance judgment

Interpersonal skills

Presentations

Team collaboration

Insurance advice

Tools

Applied EPIC

Job description

Job Details

Job Location: Kingston, NY 12401, Position Type: Full Time, Salary Range: $45,800.00 - $75,000.00 Base+Commission/year, Job Shift: Monday - Friday, Working at Ulster Savings Bank

About Ulster Savings Bank

At Ulster Savings Bank, you’ll be part of an enthusiastic team of people where we believe in working closely together for the benefit of our customers, communities, and each other. When you add this to an environment that allows skills and experience to bring forth growth and change, you’ll find plenty of room to grow professionally. We offer an excellent benefit package, including paid time off, paid holidays, medical, dental and vision insurance, matching 401k plan, and educational assistance. Final candidates are subject to a pre-employment background check, which will include, but is not limited to credit history.

Ulster Savings Bank is officially Certified™ by Great Place To Work®

Qualifications

Business Development drives financial performance through profitable revenue growth, goal attainment and exceptional customer service. All employees have a role in Business Development and are responsible for identifying potential opportunities to cross sell all Bank products and/or services to both new and existing clients. Employees will continually prospect, both within and outside of the Bank, to create new lead streams for any and all of the Bank's business lines.

Job Summary

The Inside Insurance Salesperson serves as a trusted advisor who writes and retains personal and business insurance accounts by creating a strong foundation of reliability and credibility from the first interaction. Responsible for managing the full sales cycle, this role converts branch traffic, assigned internal referrals, cross-selling opportunities, web/phone leads, and local connections with centers of influence from prospects into customers. This professional drives new business growth by matching unique client needs with customized insurance solutions. They protect the active book of business by maintaining strong, long-term customer relationships. Day-to-day administrative support is handled effectively through collaboration with the agency's dedicated service team.

Compensation

This position offers a base salary plus commission, with the specified range of $45,800 to $75,000 reflecting estimated earnings based on first-year sales performance.

Essential Skills

• Excellent verbal and written communication skills paired with proficiency in the Microsoft Office Suite
• Maintain a high level of enthusiasm and effectiveness
• Strong analytical, mathematical, and evaluation capabilities to assess client risk factors
• Self-directed workflow management to meet both internal production goals and client deliverables
• Sound professional judgment regarding regulatory compliance and corporate policy alignment
• High level of interpersonal skills
• Ability to create and deliver highly effective presentations
• Ability to work independently and within a team environment
• Ability to advise clients on comprehensive insurance coverage in a clear, articulate, and effective manner

Essential Duties and Responsibilities

• Establishes an approachable in-branch presence to naturally connect retail banking customers with customized insurance offerings
• Develop new and maintain existing customer relationships
• Drive the sales process from lead generation to “closing the deal”
• Collaborate with Retail Management to achieve partners referral goals
• Analyzes prospective client risk profiles to design appropriate personal and business policy options
• Actively drives brand awareness by representing the agency at two or more public community events per month while participating in and generating engaging social media content
• Advises customers clearly and effectively on insurance policies, ensuring coverages accurately match risk exposures and needs
• Identifies coverage gaps within the existing book of business and cross-sells or endorses existing policies per customer direction
• Builds local networks with centers of influence and contact two or more times per month to cultivate consistent, independent referral pipelines
• Exercises sound risk pre-screening to ensure all incoming accounts align strictly with carrier and agency underwriting guidelines
• Facilitates warm client transitions to the dedicated service team for routine account maintenance while actively nurturing and preserving key account relationships
• Records accurate pipeline updates and inputs all client and carrier communications inside the Agency Management System according to agency data compliance standards
• Embodies and promotes organizational core values during every internal and public interaction
• Any other duties as assigned by management

Minimum Requirements

• Must possess an active, valid New York State Property and Casualty (P&C) license.
• Minimum of three (3) years of insurance sales experience with a focus on Personal Lines. Experience with Small Business accounts is preferred but not required, though the candidate must possess the ability to sell and service both account types effectively once trained.
• Must possess a valid driver's license and maintain the flexibility to travel to and work out of additional regional locations upon request.
• Experience with Applied EPIC (Agency Management System) is preferred but not required

Equal Opportunity Employer

Ulster Savings Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability or protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.