Inside Heavy Duty Parts Sales Specialist

North American Trailer Sales LTD; Inver Grove Heights (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

North American Trailer Sales LTD in Inver Grove Heights, MN, is seeking an Inside Truck Parts Sales Specialist to handle customer orders by phone or in person, support inventory control, and collaborate with outside sales as needed. The ideal candidate will have customer service experience and knowledge of truck parts.

The role emphasizes accuracy in order processing, strong communication with customers, and teamwork to maintain an organized display and inventory.

Qualifications

• We are looking for someone with customer service experience and truck parts knowledge (preferred).
• Ability to develop industry contacts and relationships.
• Good computer skills and strong work ethic are essential.
• Excellent interpersonal communication and attention to detail are required.
• Integrity, honesty and respect are valued attributes.
• Previous selling experience is a plus.

Responsibilities

• Greets walk-in and phone customers in a friendly professional manner providing customer service.
• Answer customer’s questions and make suggestions regarding additional or alternative products.
• Performs duties required to complete orders.
• Keeps timely and accurate records of product movement and status of customer orders.
• Plays an active role in inventory management.
• Maintains inventory and customer display area (re-tape, organize and clean, as needed).
• If applicable, provide assistance to Outside Sales, as needed.
• Performs other duties as assigned

Skills

Customer service

Truck parts knowledge

Industry contacts

Good computer skills

Strong work ethic

Excellent interpersonal communication

Mathematical aptitude

Attention to detail

Integrity honesty respect

Previous selling experience

Ability to understand needs

Team player

Job description

Description

If you are looking for a great place to have a career, let's talk!!

We are a Minnesota based family owned business with our main location in Inver Grove Heights. We have an opening for an Inside Truck Parts Sales Specialist. We are looking for someone with customer service experience and truck parts knowledge (preferred); ability to develop industry contacts and relationships; good computer skills; and a strong work ethic. This position is responsible for receiving orders from customers by telephone or walk in contact, by outside sales and by other departments. Come join our growing Family of Companies!

Schedule: Monday-Friday 9am-6pm

Essential Job Functions:

• Greets walk-in and phone customers in a friendly professional manner providing customer service.
• Answer customer’s questions and make suggestions regarding additional or alternative products.
• Performs duties required to complete orders.
• Keeps timely and accurate records of product movement and status of customer orders.
• Plays an active role in inventory management.
• Maintains inventory and customer display area (re-tape, organize and clean, as needed).
• If applicable, provide assistance to Outside Sales, as needed.
• Performs other duties as assigned

Requirements

We'd love to have you as part of our team. The ideal candidate would have the following skills:

• Thorough knowledge of breadth of vendors, prices, procedures, and policies
• Excellent interpersonal communication
• Continually striving to provide exceptional customer service
• Mathematical aptitude
• Basic computer skills
• Ability to develop industry contacts and relationships
• Previous selling experience a plus
• Ability to understand customer’s stated and unstated needs
• Attention to detail and follow through
• Integrity, honesty and respect

But most importantly, we are looking for someone who fits with our company values:

• Values people
• Gives people with strengths the opportunity to exercise them
• Doesn't treat lack of success as failure
• Is very affirming and brings out the best in others
• Values and gives high quality
• Works hard
• Sees opportunities and integrates with existing business
• Is a good communicator
• Is humble
• Assumes responsibility for actions and commitments
• Attends to details
• Attends to operations
• Is competitive

A little about who we are:

Founded in 1982, North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We have a brand-new state of the art facility in Inver Grove Heights, MN. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. North American Trailer is affiliated with Blaine Brothers, Inc. Offering 24-hour service, 365 days a year. Our mobile service team comes to our customers with their rolling garages to get them back on the road in a timely manner with the combined nine locations and 27 service trucks.

At North American Trailer our clients are treated with honesty and respect.

Our Vision: To be respected because of our strong family values that we put into every job we do.
Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve.

We value the skills, leadership, and dedication of our military community. Veterans, active-duty service members, reservists, National Guard members, and military spouses are encouraged to apply.