Inside Counter Sales

Colonial Group; Soldotna (AK); On-site; USD 42,000 - 66,000; Full time

Job summary

Colonial Group in Soldotna, AK is seeking an Inside Counter Sales representative to handle customer needs by phone or in person and coordinate between purchasing, design staff, production, and customers.

The role involves answering product questions, generating orders, providing pricing, and scheduling deliveries and installations, while building knowledge of residential and commercial construction and expanding sales opportunities.

Qualifications

• 1–2 years in building material industry or similar sales environment.
• Strong customer service and communication skills.

Responsibilities

• Collect customer product needs and design specifications over the phone or in person.
• Respond to inquiries about product selection, pricing, orders, deliveries, and scheduling.
• Generate sales opportunities and coordinate orders and deliveries.
• Provide accurate material take-offs and assist drafting/engineering as needed.
• Maintain stock levels and process invoices and sales tickets.

Skills

Experience in building materials

Sales experience

Education

High School Diploma

Job description

Now Hiring: Inside Counter Sales

Soldotna, AK

• Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
• Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
• Initiates telephone calls to customers to generate sales to achieve a projected sales goal.
• Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
• Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products.
• Provides accurate and complete material take offs of single/multiple family home projects.
• Provides technical assistance to drafting and engineering as required.
• Analyze and size various lumber products using appropriate software.
• Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability.
• Codes and inputs customer orders, pricing information and additional data into the computer system.
• Creates accurate and complete invoices, work orders, and sales tickets.
• Maintains stock levels on the sales floor and in the stockroom.
• Operates and balances cash register daily.
• Research credits, returns, and late payments as needed.
• Works with outside sales representatives to ensure customer satisfaction.
• Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Minimum Requirements:

• Minimum education required: High School Diploma
• Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.

Work Environment / Physical Activity:

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
• Must be able to stand and walk frequently throughout the day.