Inside Counter Sales

Builders FirstSource, Inc.; Palmer (AK); On-site; USD 40,000 - 52,000; Full time

Job summary

Builders FirstSource in Palmer, Alaska, is hiring for an Inside Counter Sales role. You will interact with customers by phone or in person to gather product needs and translate them into orders for delivery and installation.

The job emphasizes building materials knowledge, accurate pricing, and coordination with purchasing, production, and field staff to ensure customer satisfaction. A high school diploma and 1-2 years in the building materials industry are preferred.

Qualifications

• High School Diploma required.
• 1-2 years in building material industry preferred.
• Experience handling customer inquiries and processing orders is ideal.
• Ability to provide pricing and quotations and coordinate deliveries.

Responsibilities

• Represents the company during the sales process, collecting product needs and specs.
• Responds to inquiries about product selection, orders, prices, quotations and deliveries.
• Generates sales opportunities by contacting customers to meet targets.
• Keeps knowledge of products and industry through training programs.
• Processes orders, pricing, invoices and tickets in the system.
• Maintains stock on sales floor and in stockroom; operates daily cash register.

Skills

Customer service

Sales experience

Education

High School Diploma

Job description

Spenard Builders Supply is Alaska's choice for building materials and home improvements. Statewide, we service the needs of a variety of customers including residential and commercial builders, specialty contractors, government and other institutions, and especially do-it-yourselfers. Check out our latest building products, events, manufacturing services or find an SBS near you. Today, Spenard Builders Supply is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S. We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.

Now Hiring: Inside Counter Sales

Palmer, AK

• Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.
• Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
• Initiates telephone calls to customers to generate sales to achieve a projected sales goal.
• Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
• Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products.
• Provides accurate and complete material take offs of single/multiple family home projects.
• Provides technical assistance to drafting and engineering as required.
• Analyze and size various lumber products using appropriate software.
• Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability.
• Codes and inputs customer orders, pricing information and additional data into the computer system.
• Creates accurate and complete invoices, work orders, and sales tickets.
• Maintains stock levels on the sales floor and in the stockroom.
• Operates and balances cash register daily.
• Research credits, returns, and late payments as needed.
• Works with outside sales representatives to ensure customer satisfaction.
• Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Minimum Requirements

• Minimum education required: High School Diploma
• Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.

Work Environment / Physical Activity

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
• Must be able to stand and walk frequently throughout the day.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call [phone] or email: [e-mail]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.