Inside Business Development Representative (Onsite Chicago)

Zebra Technologies Corporation; Chicago (IL); On-site; USD 40,694 - 61,041; Full time

Benefits offered by this job

Healthcare

Wellness programs

Parental leave

Paid time off

Employee assistance program

Job summary

Zebra Technologies Corporation is seeking a Sales Development Associate to play a crucial role in generating and qualifying sales opportunities. This position requires strong communication skills and a growth mindset, focusing on outbound prospecting and leveraging customer engagement tools.

Ideal candidates should have a Bachelor's degree or equivalent experience and 0-2 years in sales or business development. The role is primarily office-based with less than 10% travel.

Benefits include healthcare, continued learning, and commission opportunities.

Qualifications

• 0-2 years in sales or business development roles.
• Familiarity with CRM tools and virtual engagement platforms.
• Less than 10% travel, primarily office-based.

Responsibilities

• Manage outbound prospecting to generate Sales Qualified Leads (SQLs).
• Conduct in-depth account research to identify decision-makers and key personas.
• Engage with Marketing Qualified Leads (MQLs).
• Utilize CRM tools to track lead progress and maintain a robust sales pipeline.
• Collaborate with sales teams to align strategies.
• Provide feedback to improve sales processes.
• Stay updated on industry trends.

Skills

Solution selling concepts

Customer objection handling

Interpersonal skills

Data-driven decision-making

Education

Bachelor's degree or equivalent experience

Tools

CRM tools

Virtual engagement platforms

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customers' and partners' needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward‑thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

What We're Looking For

The Sales Development Associate plays a critical role in generating and qualifying top‑of‑the‑funnel sales opportunities. This role focuses on outbound prospecting and marketing lead follow‑up, leveraging data insights and customer engagement tools. The position requires an individual with strong communication skills and a growth mindset, contributing to both immediate sales targets and long‑term business development goals.

Essential Duties and Responsibilities

• Manage outbound prospecting to generate Sales Qualified Leads (SQLs) using company sales plays.
• Conduct in‑depth account research to identify decision‑makers and key personas.
• Engage with Marketing Qualified Leads (MQLs), ensuring a steady flow of high‑quality opportunities.
• Utilize CRM tools to track lead progress and maintain a robust sales pipeline.
• Collaborate with regional and global sales teams to align strategies and optimize lead conversion.
• Provide feedback to improve sales processes and share best practices within the team.
• Stay updated on industry trends, competitive analysis, and product developments.

Job Requirements

• Bachelor’s degree or equivalent experience preferred.
• 0‑2 years in sales or business development roles.
• Less than 10% travel, primarily office‑based.
• Familiarity with CRM tools and virtual engagement platforms.

Key Skills and Competencies

• Understanding of solution selling concepts and ability to overcome customer objections.
• Basic technical product knowledge and ability to translate features into benefits.
• Strong interpersonal and communication skills.
• Proficiency in data‑driven decision‑making and leveraging insights for prospecting.

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

Pay Range

$29.54 - $44.31 hourly. Incentive compensation includes commission for achieving quota at 25% in accordance with the applicable sales incentive plan.

Benefits

Zebra Total Rewards includes healthcare, wellness, inclusion networks, continued learning and development offerings, community service days, traditional insurances, parental leave, employee assistance program, and paid time off depending on the country where you work. All Zebra roles are eligible for cash incentive programs and, in some cases, long‑term incentive equity awards.