Inside Account Executive - Healthcare

SHI International; Austin (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, Vision, Dental benefits

401K plan

Flexible spending accounts

Job summary

SHI International is seeking an Inside Account Executive - Healthcare in Austin, TX to drive new opportunities through cold calling and strategic prospecting while nurturing existing relationships within assigned accounts.

You will manage the full sales cycle from quoting to order placement, collaborate with SHI teams, and aim to meet monthly and quarterly quotas with a focus on delivering best-in-class customer experiences.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 1 year of sales experience in a similar role.
• 10% travel to in-market locations as needed.

Responsibilities

• Conduct cold calling and prospecting to identify potential customers.
• Quote and place orders based on customer requests.
• Grow existing active buying accounts by managing projects through the entire sales cycle.
• Meet or exceed monthly and quarterly production quotas.
• Collaborate with SHI internal resources to resolve customer inquiries and propose IT solutions.

Skills

Cold calling

Prospecting

Email communication

Relationship building

Time management

Self-motivation

Listening

Organization

Problem-solving

Communication

Education

Bachelor’s Degree or equivalent work experience

Tools

Microsoft Office Suite

Job description

## Inside Account Executive - HealthcareApplylocations: Austin, TX USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR3575# **About Us****Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.****Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:*** **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.*** **Continuous professional growth and leadership opportunities.*** **Health, wellness, and financial benefits to offer peace of mind to you and your family.*** **World-class facilities and the technology you need to thrive – in our offices or yours.**# **Job Summary**The Inside Account Executive - Healthcare is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience.**Role Description*** Conduct cold calling and prospecting to identify potential customers.* Consistently drives new opportunity creation through proactive outreach activities, including 50 outbound dials per day and 1.5 hours of customer talk time per day, while identifying customer needs, building relationships, and creating qualified sales opportunities.* Establish and nurture relationships via email and phone within assigned books of business.* Assist customers in selecting, deploying, and managing various aspects of their IT environment.* Address client concerns and make recommendations to help them achieve their objectives.* Quote and place orders based on customer requests.* Grow existing active buying accounts by managing projects through the entire sales cycle.* Meet or exceed monthly and quarterly production quotas.* Proactively schedule and facilitate customer meetings with SHI internal resources.* Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.* Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.**Behaviors and Competencies*** Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.* Communication: Can communicate simple ideas and information clearly.* Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided.* Customer Service: Can provide responsive and courteous assistance to customers.* Flexibility: Can adjust to changes in tasks and responsibilities when required.* Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented.* Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.* Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.* Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database.* Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned.* Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.* Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development.**Skill Level Requirements*** Ability to cold call and create new business opportunities - Basic* Ability to grow existing customer relationships - Basic* Ability to learn new concepts and processes quickly - Basic* Proficiency in customer outreach and delivering tailored customer service solutions - Basic* Proficiency in Microsoft Office Tools - Basic* Proficiency in project management - Basic**Other Requirements*** Minimum Bachelor’s Degree or equivalent work experience* Minimum 1 year of sales experience in a similar role* 10% of in-market travel as needed* Previous experience working in a professional behavior and sound judgment, remains adaptable and productive in a dynamic work environment, fosters strong teamwork and collaboration, and demonstrates a clear understanding of and commitment to the organization's Code of Conduct.The estimated annual pay range for this position is $40,000 - $70,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status