Inside Account Executive

Galls; Lexington (KY); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) retirement plan

Flexible benefits

Employee discount

Vacation and personal time

Paid holidays

Tuition reimbursement

Daily Pay

Job summary

Galls, LLC, a leading supplier to public safety professionals, seeks an Inside Sales Executive to expand revenue with existing accounts and acquire new business in the Lexington, KY region.

You will manage account plans, coordinate with the SDR, leverage CRM and Zendesk, and deliver solutions that fit client needs while advancing product onboarding and maintaining excellent service.

Qualifications

• 1-3 years direct sales experience.
• Experience in Inside Sales New Business Acquisition and Account Management.
• Proficient with CRM, Excel, Word and PowerPoint.
• Able to navigate large organizations and close with multiple stakeholders.
• Strong interpersonal, oral and written communication skills.
• Proactive, detail-oriented and organized with initiative.

Responsibilities

• Develop account plans for high-priority accounts and update them regularly.
• Lead all account servicing including order entry and inbound inquiries.
• Evaluate competitive activities and counter strategies.
• Identify customer needs via discovery and propose solutions.
• Share product knowledge and insights with customers.
• Lead proposal development and respond to RFI/RFPs.
• Maintain GQ and Zendesk records daily.
• Assist with product onboarding and solution delivery.
• Conduct periodic account reviews with customers and internal teams.
• Monitor industry trends and share insights with leadership.

Skills

Inside sales

CRM proficiency

Communication skills

Microsoft Office

Discovery & negotiation

Team collaboration

Education

Some College

Tools

Zendesk

GQ

Excel

PowerPoint

Word

Job description

WHO WE ARE

Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 80 locations across the nation. With over 50 years in the Industry, it is easy to see why. We are PROUD to Serve America's public safety professionals by providing the broadest selection of uniforms, equipment and solutions combined with great customer service.

WHAT YOU'LL DO

Purpose/Summary

The Inside Sales Executive will achieve high levels of customer relationships and satisfaction across the base of medium and small existing accounts, contributing to revenue, share-of-wallet and margin growth within assigned territory. Prospect and acquire targeted new customers and business within the medium to small account segment contributing to revenue and margin growth within the assigned territory.

Responsibilities

• Develop account plans for high-priority accounts, periodically update them, and consistently use them to drive account activity
• Lead all account servicing and administration activities, including order entry and inbound customer communications
• Evaluate competitive activities and develop strategies and tactics to counter their effectiveness
• Identify customer needs through discovery sessions and develop then recommend solutions
• Share valuable insight and product knowledge with customers
• Lead proposal development
• Update GQ and Zendesk daily, including account activities, opportunity size, probability of success, and date to close
• Drive new product onboarding and solution delivery to customers
• Conduct periodic internal and customer-facing account reviews / QBR's
• Keep abreast of industry developments and touch customer stakeholders
• Recognize trends and provide market insights and process improvement ideas to the Team Leader on an ongoing basis

New Business Acquisition Activities

• Coordinate with the SDR for targeting, planning and capturing new business
• Negotiate the customer's business process to meet with decision-makers
• Define the prospect's uniform, duty and footwear needs through effective discovery
• Close new acquisitions with solid solutions, pricing and margin targets
• Work with Contract Management in planning, writing / editing and delivering RFI / RFP responses for by established deadlines

WHAT YOU BRING

• 1-3 years direct sales experience
• Previous focus for Inside Sales New Business Acquisition, Account Management, Account Executive positions
• Relevant Industries:
• Proficient at desktop computer use and appropriate applications
• Knowledge and proficiency at CRM, Excel, Word and PowerPoint
• Some College or Equivalent
• Ability to address customer needs and ensure high levels of customer satisfaction
• Familiarity with, and willingness to navigate, bureaucratic organizations, with an ability to uncover, engage and close business with multiple stakeholders
• Strong interpersonal, oral and written communication skills
• Ability to communicate technical information, handle questions and recommend Galls solutions in a professional manner
• Ability to solve problems under pressure
• In-depth knowledge of customer ordering procedures and Galls internal processes
• Superb organization and prioritization skills
• Impeccable attention to detail
• Strong initiative and follow-through to close new business opportunities
• Personal motivation to continue improving
• Willingness to maintain robust and current GQ record of network and activities
• GQ and Zendesk system proficiency

WHAT WE OFFER

• Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits-choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay- Receive up to 50% of wages for hours worked DAILY!

EOE/Disability/Vets

Equal opportunity employer. We do not discriminate.