Insert Operator

REPAY; Gardena (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Healthcare premiums covered

401(k) employer match

Employee Stock Purchase Plan

Annual Bonus Program

Job summary

REPAY in Gardena, CA is seeking a reliable Insert Operator to run folding and insertion equipment for high-volume mailing projects. You will operate Pitney Bowes APS/MPS systems and set up machines per job specs to ensure accurate inserts.

Responsibilities include QoS checks, documenting results, balancing jobs, and collaborating with the shift team to meet production targets while maintaining a clean, safe work area. OT may be required.

Qualifications

• Operate folding and insertion machines in a high-volume setting.
• Follow SOPs, QA processes, and QoS checks.
• Balance, document, and ensure accuracy of each job.

Responsibilities

• Operate PB APS/MPS equipment for invoices and statements.
• Set up machines per job specs and adjust folding settings.
• Document QoS checks and balance all jobs.
• Report machine issues to maintenance and assist with upkeep.
• Maintain a clean, safe work area and follow SOPs.

Skills

Machine operation

Attention to detail

Time management

Communication

Independent work

Education

High school Diploma or equivalent

Tools

Pitney Bowes APS/MPS

Job description

ABOUT REPAYREPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.ABOUT THE ROLEOur office in Gardena, CA is looking for a hardworking and reliable Insert Operator to join our team!The role entails managing the automated finishing and post-finishing machinery to fulfill the daily mailing needs for different projects. Your duties include running folding and insertion equipment to efficiently organize and enclose invoices and statements in envelopes, as well as assisting with the routine upkeep and operation of the machinery.Facility address: 14105 S Normandie Ave. #2, Gardena, CA 90249Shift: Monday to Friday from 10am - 6pmRESPONSIBILITIESOperating Pitney Bowes (PB) APS/MPS intelligent mail insertion equipmentFollowing QoS proceduresGeneral upkeep of operator areaMay be required to work overtimeDocumenting QoS checksBalancing all jobsFollow instructions from shift leaderBe punctual for shiftOperate folding and insertion machines to process high volumes of invoices and statementsCollaborate with team members to meet production targets and deadlinesSet up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignmentWorks with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety proceduresAssists with operations and general maintenance of equipment.Adheres to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes.Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and completeFollow established procedures and guidelines to maintain security and confidentiality of sensitive documentsPrepare and tray each job correctly for delivery to the Post Office with appropriate paperwork.Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier.Properly communicates finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel.Monitor machine performance and make adjustments as necessary to maintain optimal efficiencyReport any machine malfunctions or major issues to maintenance personnel for timely resolutionPerform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issuesEnsure the accuracy of sorting and insertion based on predefined criteriaMaintain a clean and organized work area to ensure a safe and efficient work environmentOther duties may be assignedQUALIFICATIONSRequiredHigh school Diploma or equivalentAt least 2 + years of experience operating a machineBasic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issuesTechnical knowledge of machineryMulti-tasking abilitiesPrior experience operating folding and insertion machines is preferred, but not mandatoryStrong attention to detail and ability to maintain accuracy in a high-volume production environmentAbility to follow instructions and work independently with minimal supervisionExcellent organizational and time management skills to meet production targets and deadlinesEffective communication skills to collaborate with team members and report any issues or concernsPhysical stamina to stand for extended periods and lift moderate weight boxesWHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHINGGROWTH & PEOPLE-CENTERED LEADERSHIPAs the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.FUN WORK ENVIRONMENT & GREAT TEAMSWe offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.INNOVATION & EDUCATIONWe create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.PUTTING OUR PEOPLE FIRSTWe believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.