Inpatient Operations Executive - Care, Compliance & Growth

Universal Health Services; Augusta (MI); On-site; USD 180,000 - 300,000; Full time

Job summary

Universal Health Services is seeking a Chief Operating Officer to lead Skywood Recovery’s inpatient operations, ensuring safe, high-quality, patient-centered care while promoting operational excellence.

In collaboration with the CEO, the COO will oversee admissions, bed management, census optimization, discharge planning, staffing, and regulatory readiness, coordinating across clinical and support teams to eliminate silos and drive performance.

Qualifications

• Bachelor's degree required; Master's preferred.
• 3-5 years of related work experience required; 5-8 years preferred.
• Extensive knowledge of inpatient behavioral health and substance use disorder treatment operations.

Responsibilities

• Provides executive oversight of inpatient hospital operations to ensure safe, efficient, patient-centered care.
• Oversee daily hospital operations including admissions, patient flow, bed management, census optimization, discharge coordination, staffing coordination, and readiness.
• Ensure regulatory readiness with Joint Commission, state licensing, and other agencies; oversee audits and compliance activities.
• Foster collaboration across clinical, nursing, plant operations, risk management, HR, finance, and business development to support coordinated patient care.
• Develop, monitor, and report KPIs like census, admission conversion, average length of stay, patient satisfaction, incidents, productivity, and quality outcomes.
• Coach and develop department directors; establish operational expectations and accountability.

Skills

Operational leadership

Healthcare management

Regulatory compliance

Data analysis

Cross-functional collaboration

Change management

Budget management

Regulatory surveys

Quality improvement

Education

Bachelor's degree

Master's degree preferred

Tools

Joint Commission standards

Job description

Universal Health Services is seeking a Chief Operating Officer to lead Skywood Recovery’s inpatient operations, ensuring safe, high-quality, patient-centered care while promoting operational excellence.

In collaboration with the CEO, the COO will oversee admissions, bed management, census optimization, discharge planning, staffing, and regulatory readiness, coordinating across clinical and support teams to eliminate silos and drive performance.