Inpatient Admissions Coordinator - Spaulding

Mass General Brigham; Sandwich (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Spaulding Rehabilitation Cape Cod is hiring an Admissions Coordinator to welcome patients and collect essential personal and medical information for admission consideration. This on-site position supports coordination with healthcare providers and insurance entities to determine eligibility and readiness for admission.

The role emphasizes strong communication, attention to detail, and efficient information handling to ensure smooth admission processes for patients and families.

Qualifications

• High School Diploma or Equivalent required.
• Associate's degree in Healthcare Administration or Business Administration preferred.
• Experience in hospital admissions/healthcare admissions/patient registration/scheduling/referrals 0-1 year preferred.
• Computer proficiency required.
• Highly developed communications and interpersonal skills.
• Excellent attention to detail.
• Strong organizational and multitasking abilities.
• Knowledge of medical terminology and insurance processes.

Responsibilities

• Welcome patients and collect their personal and medical information.
• Determine admission eligibility and appropriateness.
• Review patients' medical benefits and financial responsibility forms.
• Coordinate patient admissions with healthcare providers, insurance companies, and other parties.
• Verify insurance coverage and assist families with issues related to insurance.
• Communicate with patients, families and healthcare providers to gather required information for admission.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Medical terminology knowledge

Insurance processes knowledge

Education

High School Diploma or Equivalent

Associate's degree in Healthcare Administration or Business Administration (preferred)

Tools

Computer proficiency

Job description

Site: Rehabilitation Hospital of the Cape and Islands CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryCome join our team at Spaulding Rehabilitation on beautiful Cape Cod.Spaulding Rehabilitation Cape Cod is a nationally recognized rehabilitation leader in a unique Cape Cod setting. As the Cape’s only hospital-level rehabilitation provider with inpatient and outpatient programs, we are part of the Spaulding Rehabilitation Network and Mass General Brigham.We offer a collaborative, patient-centered environment where employees can build meaningful careers and help patients regain independence. Candidates are drawn to our strong reputation, supportive culture, development opportunities, and career-growth pathways.Spaulding Cape Cod is a strong destination for clinical, administrative, operational, and support employees who want to grow, contribute, and make a meaningful impact.This is a full-time, 40-hour, onsite Admissions Coordinator role.Responsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted. Review patients' medical benefits and financial responsibility forms. May also arrange services for patients, such as transportation.Does this position require Patient Care? No- Communicate with patients, families and healthcare providers to gather required information for admission.- Review and evaluate patient admission requests to ensure eligibility and appropriateness for admission.- Documents patients personal and medical information in the system ensuring all necessary information is completed and approved prior to admission.- Coordinate patient admissions with health care providers, insurance companies and other relevant parties.- Verify insurance coverage and work with patients and families to resolve any issues related to insurance.- Assist patients and families with any question or concerns related to the admissions process.QualificationsEducationHigh School Diploma or Equivalent requiredAssociate's degree Healthcare Administration - preferred orAssociate's degree Business Administration - preferredCan this role accept experience in lieu of a degree? NoLicenses and CredentialsExperienceHospital admissions/Healthcare admissions/Patient registration/Patient scheduling/Patient referrals experience 0-1 year preferredKnowledge, Skills and Abilities- Computer proficiency required.- Highly developed communications and interpersonal skills working with various populations required.- Excellent attention to detail.- Strong organizational and multitasking abilities.- Knowledge of medical terminology and insurance processes.Additional Job Details (if applicable)Physical RequirementsStanding Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location311 Service RoadScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$19.81 - $28.30/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.