Innovations Care Manager (Wilkes County, NC)

Vaya Health; North Carolina; Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative health organization is seeking a proactive Innovations Care Manager to provide care coordination for members in North Carolina. This role involves conducting assessments, developing personalized care plans, and collaborating with care teams to ensure seamless service delivery. The ideal candidate will possess strong communication skills and a solid understanding of mental health and community services. This position offers the opportunity to make a meaningful impact in the lives of individuals with diverse needs while working in a supportive and dynamic environment. If you are passionate about community health and care management, this role is perfect for you.

Qualifications

• Bachelor's degree and 2 years of experience with I/DD or TBI.
• RN licensure or relevant certifications preferred.

Responsibilities

• Conduct assessments and develop person-centered care plans.
• Link members with necessary services across health domains.
• Support transition efforts to prevent unnecessary institutionalization.

Skills

Effective communication

Interpersonal skills

Organizational skills

Attention to detail

Knowledge of mental health services

Proficiency in Microsoft Office

Education

Bachelor's degree in relevant field

Tools

Care management platforms

Job description

Location

Remote - must live in or near Wilkes County, North Carolina. This position covers caseloads in Wilkes and Ashe counties. Residency in North Carolina or within 40 miles of the NC border is required. This position requires travel.

Job Overview

The Innovations Care Manager (Innovations CM) provides proactive care coordination and intervention for eligible Vaya Health members to ensure appropriate assessment and services. Responsibilities include working with members and care teams to address care gaps, develop care plans, facilitate transitions, and support community integration. This role involves in-home visits and collaboration with community stakeholders.

Essential Job Functions

• Conduct comprehensive assessments and develop person-centered care plans.
• Link members with necessary services across health domains.
• Participate in care team meetings and coordinate services.
• Support transition and diversion efforts to prevent unnecessary institutionalization.
• Document care activities accurately and timely in Vaya's systems.

Knowledge, Skills, & Abilities

• Effective communication and interpersonal skills.
• Ability to build relationships and work collaboratively.
• Organizational skills and attention to detail.
• Proficiency in Microsoft Office and care management platforms.
• Knowledge of mental health, substance use, I/DD, TBI services, and NC Medicaid programs.

Qualifications

Bachelor's degree in a relevant field and two years of experience working with individuals with I/DD or TBI, or equivalent experience in LTSS. RN licensure or relevant certifications are preferred.

Physical Requirements

• Visual acuity, mobility, and ability to perform physical activities as needed.

Residency Requirement

Must reside in North Carolina or within 40 miles of the state border.

Salary & Application

Salary depends on qualifications and experience. Open until filled. Apply online at Vaya Health Careers.