Innovation Intern: Research, Insights & Outreach

Snap-On Tools; Kenosha (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Snap-on Tools is seeking an Innovation Intern to support research and customer connection initiatives. You will lead research projects and present findings to internal stakeholders across Snap‑on and its subsidiaries.

The role includes organizing shop visits and recruiting participants for focus groups, contributing to insights consolidation and reporting. You will collaborate with product managers to translate insights into actionable next steps, engage end‑users, and assist in ongoing

Qualifications

• Pursuing a bachelor’s degree in business or related field and enrolled as a junior or senior.
• Ability to present research findings clearly and insightfully.
• Customer-centric mindset with strong written and verbal communication.
• Proficiency in Microsoft Office and data visualization basics.
• Comfort with coordinating multiple tasks and travel as needed.

Responsibilities

• Conduct research on customer needs and industry trends.
• Develop research reports and presentations for stakeholders.
• Collaborate with product managers to translate insights into actions.
• Engage end‑users through visits, surveys, and calls for ongoing research.
• Coordinate communication and track project progress with teams.
• Support day‑to‑day operations within Innovation Works and recruit for events.

Skills

Customer-centric mindset

Communicator

Creative problem solver

Time management

Detail-oriented

Adaptable

Data visualization

Microsoft Office proficiency

Education

Bachelor’s degree in business or related field

Tools

Microsoft Excel

PowerPoint

Word

Job description

Snap-on Tools is seeking an Innovation Intern to support research and customer connection initiatives. You will lead research projects and present findings to internal stakeholders across Snap‑on and its subsidiaries.

The role includes organizing shop visits and recruiting participants for focus groups, contributing to insights consolidation and reporting. You will collaborate with product managers to translate insights into actionable next steps, engage end‑users, and assist in ongoing