Inn Overnight Cleaner - Full Time

BWM Biltmore Workforce Management; Asheville (NC); Presencial; USD 25.000 - 29.000; Jornada completa

Descripción de la vacante

Inn on Biltmore Estate seeks an Overnight Cleaner to maintain rooms, public areas, and staff spaces on the 3rd shift, delivering exceptional guest service. Duties include deep cleaning, floor care, and replenishing supplies, with a base rate of $16.32/hour plus a $2.00 shift differential.

Weekend availability is required. Experience in custodial or hotel housekeeping, strong attention to detail, and the ability to operate cleaning equipment are essential.

Formación

• Experience in custodial/janitorial/housekeeping preferred.
• Upscale hotel or resort experience preferred.
• Strong guest service mindset and teamwork.
• Detail oriented with focus on quality.
• Safely operate cleaning equipment and chemicals.

Responsabilidades

• Clean assigned rooms and public areas to Biltmore standards.
• Perform deep cleaning, dusting, vacuuming, sanitizing, and floor care.
• Assist leadership and team with operational support.
• Work overnight shifts and weekends as required.

Conocimientos

Custodial experience

Upscale hotel experience

Guest service oriented

Attention to detail

Operate cleaning equipment

Descripción del empleo

Job Description Full Time

A position averaging 35+ hours per week. The Overnight Cleaner will maintain and clean assigned areas (rooms, public areas, employee areas) in accordance with Biltmore standards at the Inn on Biltmore Estate during the 3rd shift while offering exceptional guest service. Duties include: upkeep and presentation of rooms, bathrooms, hallways, employee areas, pool area, terraces, verandas, fitness center, etc.; deep cleaning, dusting, vacuuming, polishing furniture, and sanitizing; and responsibility for floor care, ash urns, outdoor furniture, and pool supply replenishments. Duties may also include other deep cleaning projects within areas. The Overnight Cleaner will also provide general support and assistance to the leadership, department, and company. (Base pay of $16.32 + 3rd shift differential $2.00 = $18.32/hour) Weekend shifts are a requirement of this position. Shift: 10:00pm - 6:30am

1. Previous experience in a similar custodial/janitorial/housekeeping position is preferred. The ideal candidate will have had previous experience in an upscale/luxury hotel or resort.
2. Commitment to delivering world class guest service and the ability to work successfully as part of a dynamic, guest-service oriented team.
3. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
4. Strong planning, organizational and time management skills with a focus on quality.
5. Ability to handle/operate safely small commercial cleaning equipment, chemicals, solutions, and treatments.
6. Ability to be proactive and take initiative as appropriate; should be comfortable anticipating, addressing and troubleshooting where appropriate.
7. Should be able to anticipate and understand guest needs.
8. Ability to work independently and under deadlines, and exercise good judgment; must be able to prioritize work.

1. Lift, carry, push and pull 25-50 pounds frequently.
2. Ability to climb stairs and ladders.
3. Endure various physical movements throughout work areas and over duration of work shift such as kneeling, bending, stooping, reaching overhead, etc.
4. Ability to work in an environment that may include: Variable conditions and noise levels Outdoor environments with fluctuations in temperature and weather conditions Exposure to fumes, dust and chemicals, moving mechanical parts

1. Clean assigned areas in accordance to departmental standards, maintaining exceptional level of detail, along with proper use of all chemicals, tools and equipment.
2. Properly clean floors by dusting, mopping, remove stains, and vacuuming.
3. Clean windows, mirrors and glass in public areas; Keep cart stocked and clean.
4. Provide proper care and cleaning of furniture by dusting, polishing, or removing stains; Dust pictures, furnishings, and other items throughout public areas.
5. Maintain cleanliness and care of elevators and sanitation of drinking fountains.
6. Clean and replenish all guest and staff bathrooms, also remove and maintain trash receptacles.
7. Maintain, clean, and replenish fitness center area.
8. Keep pool area clean, safe, and linens replenished for guest.
9. Clean, sift, and maintain attractive and safe ash-urns in guest and staff outdoor areas.
10. Sweep, fill and organize outdoor areas including veranda, entrance, and terraces.
11. This position is responsible for performing the above duties during 3rd shift. The ability to work overnight hours as designated by leadership is an essential function of this position

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and-for certain positions-a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.