Ink Technical Service Specialist — Travel & Lab Expert

SmartRecruiters, Inc.; Charlotte (NC); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability

Pet insurance

HSA

FSA

401(k)

Paid Volunteer Time Off

Paid Parental Leave

Job summary

INX International is seeking a Technical Service Representative (Metal Deco Ink) to support performance under the Laboratory Manager and coordinate with branch Inplant Technicians. The role requires domestic travel up to 50% and involves on-site work at labs or customer locations.

Responsibilities include performing technical service, manufacturing and QC batches on-site, managing inventory, and handling housekeeping, purchasing and related duties.

Qualifications

• High School graduate or GED equivalent.
• Must be able to pass a color vision test.
• Have the ability and willingness to travel.
• Be able to match colors effectively.
• Effectively communicate with peers and customers.
• Have excellent written, reading comprehension and basic math skills.
• Have the ability to lift up to 50 lbs. frequently.
• Associate degree from 2-year college or trade school (preferred).
• SAP experience and proficient with Microsoft Suite programs.
• 3-5 years in the ink industry and experience in commercial printing (preferred).

Responsibilities

• Performing Technical Service in local Lab or at customer locations
• Manufacturing and QC batches on-site at customer locations
• Inventory management and record-keeping
• Housekeeping, purchasing and other duties as assigned

Skills

Color vision

Travel readiness

Communication skills

Lifting 50 lbs

Education

High School diploma/GED

Associate degree

Tools

SAP

Microsoft Office

Job description

INX International is seeking a Technical Service Representative (Metal Deco Ink) to support performance under the Laboratory Manager and coordinate with branch Inplant Technicians. The role requires domestic travel up to 50% and involves on-site work at labs or customer locations.

Responsibilities include performing technical service, manufacturing and QC batches on-site, managing inventory, and handling housekeeping, purchasing and related duties.