Ink Center Support Technician

Jobtailor; Pine Bluff (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

Flint Group is seeking a field-based ink dispensing specialist to support customer operations across assigned sites. The role emphasizes safety compliance, ink blending, color matching, and accurate documentation of production and inventory.

Travel to customer locations is expected to provide onsite technical assistance, troubleshooting, and color adjustments to meet specifications. Strong communication and independent work ethic are essential in this position.

Qualifications

• Experience in printing, ink blending, color matching, or related manufacturing environments.
• Flexographic printing experience strongly preferred.
• Experience using color management software such as X Rite, Color Cert and Autura.
• Strong troubleshooting and problem-solving skills.
• Excellent organizational and communication skills.
• Ability to work independently with minimal supervision.
• Valid driver's license with acceptable MVR.
• Ability to adapt to different customer environments.

Responsibilities

• Ensure compliance with all customer and Flint Group safety requirements and policies.
• Maintain housekeeping and 5S standards within customer ink rooms.
• Travel to customer locations as assigned to provide onsite technical and operational support.
• Operate various types and models of Ink Dispensing Equipment and software to maintain accurate production, inventory, and batch documentation.
• Perform color matching and color adjustments to meet customer specifications.
• Monitor quality control processes to ensure products consistently meet customer requirements.
• Support customer press operations by troubleshooting ink, color, and press-related issues.
• Maintain appropriate inventory levels and manage ink usage efficiently.
• Evaluate and process press returns for recycling and reuse when appropriate.
• Build and maintain strong working relationships with customers and internal Flint Group teams.
• Support new customer startups, business transitions, and special projects as needed.
• Perform additional technical, operational, and customer support duties as assigned.

Skills

Ink blending

Color matching

Quality control

Inventory mgmt

Technical support

Troubleshooting

Independent work

Tools

X Rite

Color Cert

Autura

Job description

Responsibilities

• Ensure compliance with all customer and Flint Group safety requirements and policies.
• Maintain housekeeping and 5S standards within customer ink rooms.
• Travel to customer locations as assigned to provide onsite technical and operational support.
• Operate various types and models of Ink Dispensing Equipment and software to maintain accurate production, inventory, and batch documentation.
• Perform color matching and color adjustments to meet customer specifications.
• Monitor quality control processes to ensure products consistently meet customer requirements.
• Support customer press operations by troubleshooting ink, color, and press-related issues.
• Maintain appropriate inventory levels and manage ink usage efficiently.
• Evaluate and process press returns for recycling and reuse when appropriate.
• Build and maintain strong working relationships with customers and internal Flint Group teams.
• Support new customer startups, business transitions, and special projects as needed.
• Perform additional technical, operational, and customer support duties as assigned.

Requirements

• Experience in printing, ink blending, color matching, or related manufacturing environments required.
• Flexographic printing experience strongly preferred.
• Experience utilizing X rite, Color Cert and Autura or similar color management software preferred.
• Strong troubleshooting and problem‑solving skills.
• Excellent organizational and communication skills.
• Ability to work independently with minimal supervision.
• Ability to quickly adapt to different customer environments and priorities.
• Strong customer service mindset with a commitment to delivering exceptional support.
• Valid driver's license with an acceptable Motor Vehicle Record (MVR) required.

Hard Skills

• Ink Blending
• Color Adjustments
• Quality Control Monitoring
• Inventory Management
• Technical Support

Soft Skills

• Organizational Skills
• Communication Skills
• Problem‑Solving Skills
• Adaptability
• Independence

Certifications & Qualifications

• Valid Driver's License
• Acceptable Motor Vehicle Record (MVR)