Infusion Services RN Manager — Ambulatory Ops

UMass Memorial Health; Southbridge (MA); On-site; USD 106,000 - 190,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Southbridge, MA, seeks an experienced Manager to lead ambulatory clinics, align operations with quality care, and drive day-to-day performance.

You will partner with physician leaders, manage budgets, staffing, and scheduling, and coach staff to deliver high patient satisfaction in a fast-paced healthcare environment.

This exempt, full-time role offers a comprehensive benefits package and a potential signing bonus; final offer depends on experience and internal equity.

Qualifications

• Bachelor's degree in Business, Healthcare Management, or related field.
• 3+ years leadership/managerial experience.
• Strong project management and presentation skills.
• Excellent analytical and budgeting capabilities.
• Interpersonal communication skills with patients, families, and staff.
• Proficiency with Microsoft applications.

Responsibilities

• Lead daily operations of ambulatory clinics to ensure quality care and patient satisfaction.
• Develop budgets and monitor financial performance.
• Coordinate staffing, scheduling, and resources across units.
• Ensure compliance with policies, regulatory standards, and safety.
• Mentor and develop clinic staff and foster teamwork.

Skills

Leadership

Budgeting

Operations management

Healthcare management

Staff development

Project management

Education

Bachelor's degree in Business or Healthcare Management

Tools

Microsoft Office

Job description

UMass Memorial Health in Southbridge, MA, seeks an experienced Manager to lead ambulatory clinics, align operations with quality care, and drive day-to-day performance.

You will partner with physician leaders, manage budgets, staffing, and scheduling, and coach staff to deliver high patient satisfaction in a fast-paced healthcare environment.

This exempt, full-time role offers a comprehensive benefits package and a potential signing bonus; final offer depends on experience and internal equity.