Infusion Pharmacy Intake & Authorization Specialist

UnityPoint Health; Urbandale (IA); On-site; USD 36,000 - 56,000; Full time

Job summary

UnityPoint Health in Urbandale, IA is seeking an Intake Specialist for Infusion Services to manage new referrals, verify benefits, and enter data into the EMR. The role supports coordinating care with the home health and pharmacy teams and requires excellent attention to patient eligibility and payer requirements.

The position is full-time with shift options and rotating weekend/holiday call, and offers benefits as part of UnityPoint Health's total rewards program.

Qualifications

• High School Diploma/GED required.
• One year of medical experience preferred.
• Pharmacy Support Person (PSP) upon hire.

Responsibilities

• Responsible for all new referrals for Infusion Services and ensures patient eligibility and benefits are verified.
• Processes incoming work orders, interviews referral sources to collect demographic and financial data, and secures verification and authorization of benefits.
• Specializes in one or more service lines while maintaining knowledge of all service lines.
• Directs inquiries and referrals to appropriate individuals/service lines and coordinates calls from referral sources and patients.
• Initiates and coordinates prior authorization requests with third-party payers and follows up as needed.

Education

High School Diploma/GED

Job description

UnityPoint Health in Urbandale, IA is seeking an Intake Specialist for Infusion Services to manage new referrals, verify benefits, and enter data into the EMR. The role supports coordinating care with the home health and pharmacy teams and requires excellent attention to patient eligibility and payer requirements.

The position is full-time with shift options and rotating weekend/holiday call, and offers benefits as part of UnityPoint Health's total rewards program.