Infrastructure TechOps PM: Data Center & Security Readiness

Truecommerce; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

401k with company match

Paid time off

Wellness reimbursement

Medical, dental, vision

Parental leave

Job summary

TrueCommerce is seeking an experienced Infrastructure and TechOps Project Manager to lead a portfolio of data center migrations, network upgrades, DR testing, and security program transitions. You will partner with engineers, architects, and InfoSec to drive complex initiatives in an uptime-critical environment.

You will own end-to-end delivery, define scope and milestones, manage change-control, and report progress to leadership.

Qualifications

• 4-7 years of project management experience delivering IT infrastructure projects (data center, network, cloud, DR, or security)
• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent
• Certifications: PMP, PMI-ACP, ITIL 4 or comparable preferred
• Knowledge of networking, virtualization, backup/DR, hosting, and cloud basics
• Experience coordinating vendors and budgets across multiple projects
• Experience supporting audits and compliance frameworks (SOC 2, ISO 27001)

Responsibilities

• Plan, execute, and report on multiple infra and TechOps initiatives in North America
• Serve as NA workstream lead on global infra modernization programs
• Lead full project lifecycle from scoping to post-implementation review
• Define scope, milestones, and deliverables with stakeholders
• Manage change-control processes per ITIL; maintain risk & issue logs
• Coordinate audit and compliance activities and evidence collection
• Manage vendor relationships, SOWs, budgets, and milestones
• Maintain quarterly work plan and roadmap in Aha! and other PM tools
• Provide regular status reporting to leadership and stakeholders
• Identify process improvements and standardize intake and delivery practices

Skills

Project management

Networking basics

Virtualization

Backup & DR

Hosting

Cloud basics

Vendor management

Cross-functional collaboration

Stakeholder communication

Risk management

ITIL change management

Education

Bachelor's degree

Tools

Jira

Microsoft Project

Smartsheet

Aha!

Confluence

SharePoint

ServiceNow

Job description

TrueCommerce is seeking an experienced Infrastructure and TechOps Project Manager to lead a portfolio of data center migrations, network upgrades, DR testing, and security program transitions. You will partner with engineers, architects, and InfoSec to drive complex initiatives in an uptime-critical environment.

You will own end-to-end delivery, define scope and milestones, manage change-control, and report progress to leadership.