Infrastructure Technician II

Black Box; Plano (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Black Box in Plano, Texas, is seeking an Infrastructure Technician II to join their team. This role requires strong technical skills in structured cabling systems, including installation and maintenance of fiber optic and copper wiring.

The ideal candidate should possess hands-on telecom experience, an ability to work safely, and a readiness to mentor junior technicians. Alongside competitive pay, opportunities include technical growth and development in a dynamic data center environment.

Qualifications

• High School Diploma, GED, or equivalent.
• 3-5 years of telecom/structured cabling experience (data center experience a strong plus).
• OSHA10 preferred (must obtain within 90 days).
• First Aid/CPR certification within 90 days.
• FOA certifications, BICSI cabling certifications, or similar credentials preferred.

Responsibilities

• Install, test, service, and decommission structured cabling systems including fiber optic, copper, communications, and other low voltage systems.
• Build and remove cabinets, racks, cable trays, pathways, and related data center infrastructure.
• Read and follow project drawings, specifications, and manufacturer guidelines.
• Work as a proactive member of the team, supporting less experienced technicians and sharing knowledge.

Job description

Infrastructure Technician II

Ready to grow your technical career and take on more advanced responsibilities? As an Infrastructure Technician II, you will be a core part of the team that builds, maintains, and optimizes the structured cabling systems powering worldclass data centers.

This role is ideal for experienced technicians who want to sharpen their fiber and copper cabling skills, gain exposure to complex infrastructure builds, and contribute to high impact, high visibility projects. You'll work in fast paced environments, collaborate with skilled professionals, and help deliver the reliable connectivity that drives today's digital world.

If you're looking for hands‑on work, technical development, and the chance to grow with an industry leader - this is your opportunity.

What You’ll Do

Deliver High Quality Structured Cabling Work

• Install, test, service, and decommission structured cabling systems including fiber optic, copper, communications, and other low voltage systems.
• Build and remove cabinets, racks, cable trays, pathways, and related data center infrastructure.
• Perform physical installations and removals with precision, safety, and attention to detail.

Champion Safety & Quality

• Follow all Company and customer safety standards to ensure an Accident Free Everyday environment.
• Uphold quality, production, and industry best practices in every installation.
• Maintain a clean, organized, and hazard free work area to support efficient and safe operations.

Interpret and Execute Technical Plans

• Read and follow project drawings, specifications, and manufacturer guidelines.
• Apply broad understanding of structured cabling installation, routing, labeling, and commissioning.
• Ensure installations meet design intent, customer requirements, and industry standards.

Support the Team & Mentor Others

• Work as a proactive member of the team, supporting less experienced technicians and sharing knowledge.
• Help plan materials, tools, and tasks to keep projects moving smoothly.
• Communicate clearly with supervisors, teammates, and customer representatives.

What Helps You Succeed

• Ability to follow instructions carefully while working with strong independence.
• Comfortable teaching and learning from peers; contributes positively to team culture.
• Able to distinguish color for cable identification.
• Proficient with telecom and construction hand tools, used safely and effectively.
• Thrives in a fast paced, changing environment while maintaining a positive, professional attitude.
• Highly reliable - shows up on time, prepared, and ready to work.
• Strong attention to detail and pride in workmanship.
• Willingness to work days, nights, weekends, or overtime based on project needs.
• Excellent work ethic, integrity, and self motivation.
• Reads, writes, and understands English; reliable daily transportation required.

What You Bring

• High School Diploma, GED, or equivalent.
• 3-5 years of telecom/structured cabling experience (data center experience a strong plus).
• OSHA10 preferred (must obtain within 90 days).
• First Aid/CPR certification within 90 days.
• FOA certifications, BICSI cabling certifications, or similar credentials preferred.

Work Environment & Physical Demands

This is an active, hands‑on role inside data centers and technology rich environments.

• Work primarily indoors, with occasional outdoor tasks.
• Experience moderate noise levels typical of construction and data center settings.
• Regularly sit, kneel, stoop, climb, crawl, reach, talk, and hear during tasks.
• Frequently stand and walk for extended periods.
• Regularly lift and/or move up to 50 lbs and frequently lift up to 25 lbs.
• Work in tight or confined spaces, raised floors, and sometimes at heights using ladders or lifts.
• Wear PPE and follow all safety protocols.

Reasonable accommodations may be made for qualified individuals with disabilities.

Work Location & Travel

• Onsite daily at customer or data center locations.
• Minimal overnight travel (5%), but flexibility is required when project needs shift.

Required Tools

Candidates must bring and maintain a professional tool kit including (but not limited to):
Notepad, tool pouch, cable sheath stripper, punch tools, scissors, screwdrivers, pliers, utility knife, tape measure, torpedo level, channel locks, hammer, wrench sets, socket sets, nut drivers, flashlight/headlamp, cordless drill, cordless impact, VFL, toner set, and cable tester.