Infrastructure Technical Program Manager, GCNA-Deployment

Amazon; Arlington (VA); On-site; USD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company as an Infrastructure Technical Program Manager, where you will play a pivotal role in the expansion of Edge Infrastructure. This exciting position involves managing cross-functional projects, ensuring timely execution of network changes, and collaborating with diverse teams to uphold the highest safety and security standards. You will leverage your expertise in IT infrastructure and project management to drive innovation and efficiency. If you thrive in a dynamic environment and are passionate about technology, this role offers a unique opportunity to make a significant impact within a leading organization in cloud services.

Qualifications

• 5+ years of project management experience in IT infrastructure.
• Experience in managing Data Centre and Network Deployment projects.

Responsibilities

• Monitor network infrastructure health and resolve issues proactively.
• Manage multiple cross-organizational projects simultaneously.

Skills

Project Management

Network Deployment

Risk Management

Data Analysis

Problem Solving

Education

Bachelor’s Degree in IT

Tools

Redshift

Oracle

Tableau

QuickSight

Job description

Infrastructure Technical Program Manager, GCNA-Deployment

Job ID: 2954398 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for an Infrastructure Technical Program Manager to expand our Edge Infrastructure.

In this position you will be responsible for prioritization, scheduling and execution of network changes and upgrades across Amazon Data Centers. You will manage our cross-functional projects, which require working with multiple AWS internal departments and groups including network operations, network engineering staff and internal project management teams, as well as external vendors. You will develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle. A background in IT infrastructure, technology deployment or computer science is essential for your success in this position.

A successful candidate will have a proven track record of project completions that are on time and within budget. A candidate with demonstrated ability to lead others in a technical environment through facilitation of technical whiteboard sessions, deep diving project risks and issues and coordinating implementations to remove barriers to project success will thrive in this environment.

Key job responsibilities

1. Monitor the network infrastructure health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
2. Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
3. Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
4. Actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.
5. Manage multiple competing cross-organizational projects/programs simultaneously.
6. Interact with engineers, technicians, project managers and senior management on a daily basis.
7. Analyze, interpret and visualize data, with Redshift, Oracle, Tableau, QuickSight, and other BI management and visualization tools.
8. Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation.
9. Create predictable process paths for large and/or complex projects.

A day in the life

Meeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure projects are started and finished on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level.

About the team

GCNA Deployment team responsible for the timely delivery of Border Networking deployments for AWS. Team members own their deliverables end-to-end within a defined geographic scope of ownership.

BASIC QUALIFICATIONS

• Bachelor’s Degree in a relevant IT Discipline
• 5+ years of project management experience
• 5+ years of Data Centre and/or Network Deployment experience
• 5+ years experience in deploying/operation in Layer 2/Layer 3 networks including DWDM, load balancers, and content delivery networks.

PREFERRED QUALIFICATIONS

• Project Management Professional (PMP) certification
• Experience in the management of complex technology infrastructure projects
• Experience with and deep understanding of multiple project management methodologies.
• Familiarity with the AWS network architecture.
• 5+ years experience in Physical fiber plant OSP/ISP
• Excellent multi-tasking and prioritizing skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.