Infrastructure Systems Engineer

Analysis Group; Boston (MA); On-site; USD 120,000 - 140,000; Full time

Job summary

Analysis Group is seeking an Infrastructure Systems Engineer to maintain and optimize our computer systems in Boston. You will install, patch, and troubleshoot servers, storage, and networks, ensuring reliability and security across on-prem and cloud environments.

The role requires strong virtualization experience (VMware), hands-on hardware knowledge, and collaboration with Information Security. Prior scripting and automation skills are valued for efficiency and disaster recovery planning.

Qualifications

• Minimum of 3 years of substantive relevant work experience; 5+ years preferred.
• Experience with Dell and Pure storage.
• Proven experience and success with virtualization (VMWare or equivalent).
• Proven technical knowledge of current server hardware, protocols, and Internet standards.
• Excellent hardware troubleshooting experience.
• Strong knowledge of systems, server software, hardware, and networking protocols.
• Experience with scripting and automation tools.
• Strong interpersonal, written, and oral communication skills.
• Firm understanding of Windows system administration and security; Linux experience helpful.
• Experience working in a team-oriented environment; familiarity with Jira is helpful.
• System administration and IT certifications in Microsoft, Linux or other network fields are a plus.
• Experience with Dell and/or Cisco blade chassis.
• Eligible to work in the United States without sponsorship or restriction.

Responsibilities

• Installing, configuring, and maintaining physical and virtual servers and networks.
• Managing virtual machines in the data center and the cloud.
• Working with Information Security to manage updates, patches, and access rules using automation tools.
• Overseeing system performance and troubleshooting issues with monitoring tools.
• Troubleshooting hardware and software errors; documenting problems and resolutions.
• Handling backup procedures for on-prem and cloud-based systems.
• Create and maintain technical documentation.
• Maintain asset management, including system inventory and documentation.
• Participate in 24x7 on-call rotation to troubleshoot critical issues.
• Experience with automated disaster recovery processes is a plus.

Skills

VMware

Dell storage

Pure storage

SolarWinds

ServiceNow

Jira

Windows admin

Linux

Education

Microsoft or Linux network certifications

Tools

VMware

Dell storage

Pure storage

SolarWinds

ServiceNow

Jira

Windows Server

Linux

Job description

Analysis Group

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Infrastructure Systems Engineer

US-MA-Boston

Job ID: 2026-3060 Type: Regular or Sign on Category: Information Technology Boston

Overview

Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and Asia. Since 1981, we have provided expertise in economics, finance, health care analytics, and strategy to top law firms, Fortune Global 500 companies, and government agencies worldwide. Our internal experts, together with our network of affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise.

The Infrastructure Systems Engineer assists in the maintenance, configuration, and reliable operation of Analysis Group’s computer systems. In addition, the Infrastructure Systems Engineer is responsible for the installation, monitoring, patching and associated troubleshooting for Analysis Group. This position is also responsible for analyzing and resolving server hardware and software problems in a timely and accurate fashion and providing end user training where required.

Essential Job Functions and Responsibilities:

• Installing, configuring, and maintaining physical and virtual servers and networks
• Managing virtual machines in the data center and the cloud
• Working with Information Security to manage updates, patches, and access rules using automation tools whenever possible
• Overseeing system performance and proactively troubleshooting issues using SolarWinds or similar health monitoring tools
• Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing impact of issues using ServiceNow and Jira
• Handling back-up procedures for on-prem and cloud-based systems
• Create and maintain technical documentation
• Maintain asset management, including system inventory and related documentation and technical specifications
• Participate in 24x7 on-call rotation to troubleshoot and resolve critical issues
• Experience creating and maintaining an automated disaster recovery process is a plus

Qualifications:

• Minimum of 3 years of substantive relevant work experience required, 5+ years preferred
• Experience with Dell and Pure storage
• Proven experience and success with virtualization (VMWare or equivalent)
• Proven technical knowledge of current server hardware, protocols, and Internet standards
• Excellent hardware troubleshooting experience
• Strong knowledge of systems, server software, hardware, and networking protocols
• Experience with scripting and automation tools
• Strong interpersonal, written, and oral communication skills
• Able to conduct research into system issues and products as required
• Proven analytical and problem-solving abilities
• Firm understanding of Windows system administration and security required, additional experience with Linux will be helpful
• Experience working in a team-oriented, collaborative environment. Familiarity with Jira is helpful
• System administration and IT certifications in Microsoft, Linux or other network related fields are a plus
• Experience with Dell and/or Cisco blade chassis
• Eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future

Analysis Group embraces equal opportunity. We are committed to building teams that bring a variety of backgrounds, perspectives, and skills, as we believe that a strong and inclusive workforce directly supports our goal of providing the highest-quality work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other class protected under applicable federal, state, or local law, and we encourage candidates of all backgrounds to apply.

Analysis Group offers competitive compensation and a comprehensive benefits package. The estimated salary range for this position is $120,000-$140,000. Compensation offered will be based on a number of factors including work experience, education, and skill level. This role is eligible for a discretionary annual bonus that is determined in large part by individual performance. To learn more about our benefit offerings, click here.

#LI-Hybrid

Responsibilities

For information about Analysis Group’s privacy practices, please refer to the applicable Analysis Group privacy policy.

Equal employment opportunity, including veterans and individuals with disabilities.

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