Infrastructure Systems Admin: M365, Exchange & IT Ops

Lincare; Clearwater (FL); On-site; USD 90,000 - 110,000; Full time

Job summary

Lincare is seeking a Systems Administrator, Infrastructure to administer and optimize core enterprise services and operational technologies. You will support M365, Exchange, CMDB, print management, and eFax platforms while working with Service Desk, Infrastructure, Security, and Engineering teams to drive service improvements.

You will monitor performance, perform upgrades and patches, and ensure security and reliability of critical business systems.

Qualifications

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Manage Exchange Online and hybrid environments, mail flow, distribution lists, shared mailboxes, and provisioning.
• Maintain enterprise print management including print servers, queues, printer deployments, and print policies.
• Administer eFax platforms as part of secure document transmission workflows.
• Monitor system performance, availability, and capacity across supported platforms.
• Perform system maintenance, upgrades, patching, and configuration management activities.
• Administer CMDB and related configuration data processes.
• Serve as a Level 2 escalation point for technical issues from the Service Desk.
• Troubleshoot and resolve complex issues related to Microsoft 365, Exchange, print services, eFax, and enterprise applications.
• Conduct root cause analysis and implement corrective actions to prevent recurrence.
• Provide technical guidance and contribute to knowledge base documentation.
• Participate in major incident response and service restoration activities.
• Support security and compliance initiatives including retention policies and identity governance.
• Administer and troubleshoot Teams, SharePoint Online sites, and OneDrive storage issues.
• Maintain M365 operational standards and governance policies.
• Support Microsoft cloud initiatives and adoption programs.
• Assist with audits, vulnerability remediation, and policy enforcement activities.
• Maintain documentation for system configurations, procedures, and operational standards.
• Partner with Infrastructure, Network, Security, and End User Computing teams on operational initiatives.
• Identify opportunities to improve service reliability and user experience.
• Participate in projects involving Microsoft 365, messaging services, print management, eFax solutions, and asset management systems.
• Create and maintain technical documentation, procedures, and knowledge articles.

Skills

Microsoft 365

Exchange Online

SharePoint Online

OneDrive

Entra ID

CMDB

Print management

eFax

Incident response

Root cause analysis

Documentation

Tier 2 support

Job description

Lincare is seeking a Systems Administrator, Infrastructure to administer and optimize core enterprise services and operational technologies. You will support M365, Exchange, CMDB, print management, and eFax platforms while working with Service Desk, Infrastructure, Security, and Engineering teams to drive service improvements.

You will monitor performance, perform upgrades and patches, and ensure security and reliability of critical business systems.