Infrastructure Support Intern: IT Systems & End-User Delight

Pilot-Company-3; Knoxville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Pilot Company in Knoxville, TN is seeking an Infrastructure Support Intern for the summer of 2027 to help deliver and maintain essential IT solutions, including Microsoft applications, Copilot, device imaging and patching. You will support Frontline IT Services to improve end-user experiences and ensure reliable enterprise technology across the organization.

Applicants are pursuing a bachelor’s or master’s degree in computer science or information technology; rising seniors and graduate students

Qualifications

• Student pursuing a bachelor's or master's degree in computer science, information technology, or related technical field.
• Rising seniors and graduate students are encouraged to apply.
• Foundational knowledge of server infrastructure, Microsoft server environments, cloud technologies, and AWS.

Responsibilities

• Support Server Operations: Assist with monitoring and supporting enterprise server environments to ensure reliability and performance for business users.
• Leverage Microsoft Intune: Help maintain secure, compliant end-user devices across the organization.
• Enhance End-User Technology Experiences: Support technology solutions that improve productivity and security.

Skills

Customer service mindset

Problem-solving

Communication skills

Team collaboration

Education

Bachelor's or Master's degree in Computer Science / Information Technology

Tools

Microsoft Intune

Microsoft server environments

AWS

Job description

Pilot Company in Knoxville, TN is seeking an Infrastructure Support Intern for the summer of 2027 to help deliver and maintain essential IT solutions, including Microsoft applications, Copilot, device imaging and patching. You will support Frontline IT Services to improve end-user experiences and ensure reliable enterprise technology across the organization.

Applicants are pursuing a bachelor’s or master’s degree in computer science or information technology; rising seniors and graduate students