Infrastructure Support Intern — IT Operations

Talentify Company; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

In-person internship

Job summary

Pilot Company is seeking an Infrastructure Support Intern for the summer of 2027 in Knoxville, Tennessee. You will join the Infrastructure Support team to help deliver and maintain essential technology solutions, including Microsoft applications, Copilot, device imaging and patching, and IT resources across the organization.

You’ll be part of the Frontline IT Services operations, supporting end-user experiences and helping maintain the infrastructure behind Microsoft tools and service delivery.

Qualifications

• Student pursuing a bachelor's or master's degree in computer science, information technology, or a related technical field.
• Rising seniors and graduate students are encouraged to apply.
• Foundational knowledge of server infrastructure, including Microsoft server environments, cloud technologies, and AWS.
• Experience with enterprise IT systems, device management, or infrastructure support is a plus.

Responsibilities

• Support server operations to monitor and maintain reliability for business users.
• Assist with device management initiatives using Microsoft Intune to keep end-user devices secure and compliant.
• Collaborate with the Frontline IT Services team to improve productivity, security, and user experience.

Skills

Customer-service mindset

Strong communication

Problem-solving

Team collaboration

Education

Bachelor's or Master’s degree in Computer Science/Information Technology

Tools

Microsoft Intune

AWS

Microsoft server environments

Job description

Pilot Company is seeking an Infrastructure Support Intern for the summer of 2027 in Knoxville, Tennessee. You will join the Infrastructure Support team to help deliver and maintain essential technology solutions, including Microsoft applications, Copilot, device imaging and patching, and IT resources across the organization.

You’ll be part of the Frontline IT Services operations, supporting end-user experiences and helping maintain the infrastructure behind Microsoft tools and service delivery.