Infrastructure Support Engineer: Networks & Security

Gardant Management Solutions; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with employer match

Paid time off and wellness program

Employee stock ownership program (ESOP

Job summary

Gardant Management Solutions is seeking an Infrastructure Support Specialist to maintain and enhance core infrastructure across our Columbus region. You will monitor networks, servers, security controls, and backup strategies, collaborating with IT teams to ensure high availability and compliance.

The role requires hands-on experience, CCNA or similar, and a proactive approach to incident response, documentation, and continuous improvement within a growing multi-site environment.

Qualifications

• Bachelor's degree in Information Technology or related field, or equivalent experience.
• 3+ years hands-on experience in IT infrastructure support.
• Familiarity with security standards and compliance frameworks.

Responsibilities

• Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems.
• Designs and implements Ethernet/phone cabling design.
• Performs regular system checks and resolves issues to prevent downtime.
• Responds to infrastructure incidents, implements corrective actions, and follows escalation procedures.
• Installs, configures, and maintains infrastructure equipment and cabling to high quality standards.
• Applies patches, updates, and upgrades to infrastructure components in a timely manner.
• Implements and tests configuration and data backup strategies and disaster recovery procedures.
• Maintains accurate documentation of configurations, changes, and incident resolution.

Skills

IT infrastructure experience

IT security standards

Education

Bachelor's degree in Information Technology or related field

Tools

Cisco Meraki

Ubiquiti

VOIP systems

Networking hardware

Job description

Gardant Management Solutions is seeking an Infrastructure Support Specialist to maintain and enhance core infrastructure across our Columbus region. You will monitor networks, servers, security controls, and backup strategies, collaborating with IT teams to ensure high availability and compliance.

The role requires hands-on experience, CCNA or similar, and a proactive approach to incident response, documentation, and continuous improvement within a growing multi-site environment.