Infrastructure Support

Boyd Thermal Solutions Inc.; Grand Rapids (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

Boyd Corp seeks an IT Infrastructure Support professional to drive scalable solutions that keep teams productive and competitive. You will guide site operations and support audits while building risk assessment processes for new projects.

Candidates should have a Bachelor's in CS/IT and 4+ years in IT infrastructure, with familiarity in ITIL/COBIT, security controls, and cloud/on-prem architectures. Strong communication and leadership are essential.

Qualifications

• Requires Bachelor's degree in CS/IT or related field.
• 4+ years of IT infrastructure experience.
• Familiar with ITIL/COBIT and control frameworks.
• Experience with security projects and cloud/on‑prem architectures.

Responsibilities

• Provides guidance to the site.
• Provide support for internal and external audits.
• Manage and develop self‑audits to ensure policy compliance, including vulnerability assessments and tests.
• Develop and manage a risk assessment process for new projects.
• Perform other duties as assigned.

Skills

Communication

Leadership

Auditing

Risk assessment

Education

Bachelor's degree in CS/IT

Tools

ITIL/COBIT

NIST/ISO 27001

Firewall

NAC/SD-WAN

Cloud security

SEIM/XDR

PAM/MFA

Job description

IT Infrastructure Support

Job Description IT Infrastructure Support will be responsible for driving long-term focus in providing scalable solutions so that others may remain productive to ensure competitive advantage; strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives.

Additional Responsibilities:

• Provides guidance to the site
• Provide support for internal and external audits
• Manage and develop "self" audits to ensure compliance to policy, including the use of vulnerability assessments and penetration tests
• Develop and manage a risk assessment process for new projects
• Perform other duties as assigned undefined

undefinedQualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or related field is required
• 4+ years of overall experience in Information Technology infrastructure
• Solid understanding of modern technology platforms, processes and procedures to maintain compliance
• Demonstrated experience with ITIL, COBIT, or other IT control frameworks; ITIL preferred
• Experience with large IT Infrastructure and/or IT security projects, e.g. nextgen firewall, NAC solutions, SD-WAN solutions, cloud and on-premise voice solutions, collaboration tools, etc
• Prior experience with information security frameworks (i.e NIST 800-171, ISO 27001, etc.), secure network architecture (familiar with RFC 1918) and design, cloud computing, and secure application architecture/design preferred
• Strong working knowledge of information security technologies (i.e SEIM, XDR, PAM, MFA, etc.), markets and vendors including firewall, intrusion detection, assessment and monitoring tools, encryption, certificate authority, and cloud networks
• Articulate with strong verbal and written communication skills; able to communicate with technical and non-technical audiences at all levels of the organization
• Ability to present technical information to leadership
• Experienced in working within a centralized/decentralized matrix business environment highly desirable
• Travel may be required for business purposes. If so, the employee must have a valid driver’s license issued by the state in which they work and a satisfactory driving record
• US Citizen or lawful permanent US resident

All Job Posting Locations Grand Rapids Remote Type On-Site

Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Boyd is the trusted global innovator of sustainable solutions that make our customers’ products better, safer, faster, and more reliable. As a leader in the industry we focus on our people, customers, technology, innovation, materials, and market needs of today and performance requirements of the future. We are always looking for ambitious minds to help us deliver advanced technology to our customers. Together we solve the challenges of today and empower solutions of tomorrow. Boyd is the world’s leading innovator in sustainable engineered material that make our customers’ products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers’ most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.