Infrastructure Support

Boyd Thermal; Grand Rapids (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

Boyd Corp in Grand Rapids, MI is seeking an IT Infrastructure Support professional to drive scalable solutions and strategic planning, enabling teams to stay productive and competitive. The role focuses on implementing IT controls, migrations, and security improvements across cloud and on-premise environments.

Ideal candidates hold a Bachelor's degree in CS/IT with 4+ years of IT infrastructure experience, and familiarity with ITIL/COBIT, risk assessment, and audit processes.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field is required.
• 4+ years of IT infrastructure experience with modern tech platforms.
• Experience with ITIL, COBIT or other IT control frameworks; ITIL preferred.
• Experience on large IT infrastructure and security projects; cloud and on-premise solutions.
• Knowledge of information security frameworks and secure network design.

Responsibilities

• Provides guidance to the site and drives IT infrastructure initiatives.
• Support internal and external audits; manage self-audits for policy compliance.
• Develop and manage risk assessment processes for new projects.
• Perform other duties as assigned and travel if required.

Skills

IT infrastructure

Audit & compliance

Security technologies

Cloud & on-premise

Communication skills

Education

Bachelor's degree in CS/IT

Tools

ITIL

COBIT

NIST 800-171 / ISO 27001

Job description

Job Description

IT Infrastructure Support will be responsible for driving long-term focus in providing scalable solutions so that others may remain productive to ensure competitive advantage; strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives

Additional Responsibilities:

• Provides guidance to the site
• Provide support for internal and external audits. Manage and develop "self" audits to ensure compliance to policy, including the use of vulnerability assessments and penetration tests.
• Develop and manage a risk assessment process for new projects
• Perform other duties as assigned

Qualifications:

Bachelor’s Degree in Computer Science, Information Technology, or related field is required. 4+ years of overall experience in Information Technology infrastructure Solid understanding of modern technology platforms, processes and procedures to maintain compliance. Demonstrated experience with ITIL, COBIT, or other IT control frameworks; ITIL preferred. Experience with large IT Infrastructure and/or IT security projects, e.g. nextgen firewall, NAC solutions, SD-WAN solutions, cloud and on-premise voice solutions, collaboration tools, etc. Prior experience with information security frameworks (i.e NIST 800-171, ISO 27001, etc.), secure network architecture (familiar with RFC 1918) and design, cloud computing, and secure application architecture/design preferred. Strong working knowledge of information security technologies (i.e SEIM, XDR, PAM, MFA, etc.), markets and vendors including firewall, intrusion detection, assessment and monitoring tools, encryption, certificate authority, and cloud networks. Articulate with strong verbal and written communication skills; able to communicate with technical and non-technical audiences at all levels of the organization. Ability to present technical information to leadership. Experienced in working within a centralized/decentralized matrix business environment highly desirable. Travel may be required for business purposes. If so, the employee must have a valid driver’s license issued by the state in which they work and a satisfactory driving record. US Citizen or lawful permanent US resident.

All Job Posting Locations

Grand Rapids

Remote Type

On-Site

EEO Statement

Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.