Infrastructure Supervisor

Chord Energy; Houston (TX); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Chord Energy is seeking an Infrastructure Supervisor in Houston to lead the network and security teams while hands-on designing, deploying, and maintaining enterprise networks, data centers, and cloud integrations. The role emphasizes proactive problem resolution, root-cause analysis, and mentoring a small team, with a hybrid schedule including remote Mondays and Fridays.

The ideal candidate brings 8+ years of network/security experience, leads teams effectively, and maintains robust vendor

Qualifications

• 8+ years in network and security at a senior/expert level.
• 2+ years in a lead or supervisory role.
• Experience with EIGRP, OSPF, BGP, DNS, SSL VPN, IPSec, DMVPN, MPLS.
• Strong vendor management and lifecycle planning.
• Hands-on with VMware and cloud environments.

Responsibilities

• Lead design, deployment, and support of company networks.
• Mentor a small infra team; prioritize work and provide feedback.
• Escalation point for complex network and security issues.
• Manage infrastructure budget and vendor relationships.
• Maintain network diagrams and document changes.
• Provide on-call support as needed.

Skills

Network engineering

Leadership

Cybersecurity

VMware

Cloud & virtualization

Education

Information systems degree

Tools

Cisco devices

Meraki

VMware vSphere

Azure

AWS

Jira

Job description

The Infrastructure Supervisor is a leadership role requiring hands-on network infrastructure expertise, leading the infrastructure team and supporting all activities related to the network architecture, including local and wide area networks, cloud infrastructure, servers, storage, datacenter, and cybersecurity. The role designs, documents, maintains, and upgrades existing networks, and monitors systems for performance and integrity, keeping them current on patches, software revisions, and feature sets.Candidates should be customer-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. This position requires someone who can follow a problem to resolution and assist with providing root cause for severe and recurring issues. A hybrid work schedule offers remote work on Mondays and Fridays. Level and salary commensurate with experience. Level and salary commensurate with background and experience.Essential Job FunctionsLeadershipServe as a working lead: personally take part in the design, deployment, and support of company networks, ensuring best practices for network resiliencySupervise a small team of infrastructure engineers, providing day-to-day direction, guidance, coaching, and mentorshipAssign and prioritize work across the team, balance workload between project and operational demands, and contribute to performance feedback and team developmentAct as the senior technical escalation point for the infrastructure team and for other support teams, personally resolving complex network and security issues and managing escalated support and incident tickets to ensure proper SLA is maintained and users receive proper follow-upParticipate in the infrastructure budget management process, including vendor quotes, renewals, and hardware/software lifecycle planningWork with hardware and software vendors to resolve issues and implement new productsNetwork Engineering & Infrastructure (Hands-On)Operate and engineer networking technology including routing, switching, subnets, virtual private networks, and software-defined wide area network, and integrate with the computer infrastructureSchedule and perform upgrades as needed to all infrastructure and security hardware and softwareUtilize change management when performing tasks and projects, ensuring proper documentation, knowledge sharing, and communicationDevelop and maintain network diagrams and documentationMaximize network performance by monitoring performance, troubleshooting network problems and outages, and leading root cause analysis for severe and recurring issuesSupport, manage, and deploy virtual machines (VMs) and storage solutionsUnderstand datacenter configurations, ensuring efficient and reliable operations of all physical and virtual infrastructure componentsMaintain practical understanding of enterprise technologies such as Email and Email Security (including spam filtering and Advanced Threat Protection), backup and recovery, productivity and collaboration, databases, and various cloud offeringsMaintain an inventory of deployed hardware, software installations, and available equipmentProvide in-person and remote technical support to usersSecurity, Resiliency & OperationsMaintain a comprehensive understanding of cybersecurity best practices and actively monitor for potential threats to ensure the security and integrity of the organization's systems and dataConduct regular vulnerability assessments on systems and networks, identify weaknesses, and recommend security improvementsTake part in the implementation and testing of DR infrastructurePrioritize tasks and projects as required in a fast-paced environmentParticipate in an on-call rotation, being available outside regular business hours to promptly address critical incidentsThis job description is not intended to be an all-inclusive list of duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and duties outside of their normal responsibilities as assigned by their manager.Minimum QualificationsCollege degree in Information Systems or related field, or equivalent experience8+ years of related network and security experience, at the level of a Level 4 (senior/expert) network engineer2+ years of experience in a lead or supervisory role (team lead, supervisor, or similar), including directing the work of other engineers or techniciansExperience with EIGRP, OSPF, BGP, DNS, SNMP, SSL VPN, IPSec, DMVPN, MPLS, HSRP, TCP/UDP, and other internet associated protocolsExperience with secure remote access and WAN technologies (SASE/ZTNA, SD-WAN, IPSec, SSL VPN, Cisco Secure Client, AOVPN)Experience with Cisco, Palo Alto, and Meraki routers, wireless, firewalls, and switchesExperience with Cisco Umbrella/Secure AccessWorking knowledge of virtual environments, such as VMware vSphere and other virtualization technologiesImplemented, configured, and maintained cloud voice solutionsExperience with SSO, MFA, IAM, RADIUS, and certificatesUnderstanding of cybersecurity best practices and incident managementExperience with network analysis toolsKnowledge of networking and security in datacenter, virtual, and cloud (Azure and AWS) environmentsExperience with disaster recovery planning and testing for network, datacenter, and cloud environmentsDemonstrated ability to mentor and develop engineers while remaining technically hands-onAbility to work independently and as part of a teamAbility to problem solve and assist while having a great customer service attitudePhysical Requirements and Working Conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry files weighing up to 50 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Preferred QualificationsExperience working in Jira or related incident management and asset management softwareExperience with network access control, such as Meraki Access Manager or Cisco ISEAbility to troubleshoot Windows client operating systemsPrior experience working in the oil and gas industryCisco certifications (CCNP or higher)EEO Statement:Chord Energy does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.