Infrastructure Solutions Architect

Conduent; Worcester (MA); On-site; USD 106,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life and disability insurance

Retirement savings plan

Paid holidays

PTO

Job summary

Conduent is seeking an Infrastructure Solutions Architect in Worcester, MA to design and govern enterprise infrastructure across cloud and on‑premise deployments. You will own architecture for projects, guide future-state designs using enterprise frameworks, and align with business roadmaps and ETS strategies.

The role requires coordinating with BU CIO teams, ensuring scalability, security, and reliability, and guiding deployment teams to on‑time, on‑budget delivery.

Qualifications

• Eight+ years of IT or technical services experience, including infrastructure architecture across cloud, hybrid, and private hosting environments.
• Strong experience with cloud services and platforms, preferably Microsoft Azure.
• Ability to manage and prioritize multiple concurrent requests, projects, and responsibilities in a growth‑oriented environment.
• Proven ability to leverage vendor and consultant expertise to support IT project delivery and operations.
• Strong analytical, problem‑solving, and judgment skills.
• Strong leadership and customer‑facing skills.
• Excellent verbal and written communication skills.
• Experience with middleware technologies and databases.

Responsibilities

• Own infrastructure solution architecture for assigned projects, ensuring standards are defined, established, and followed.
• Lead the development of future-state architectures using enterprise frameworks to create competitive advantage and optimize design.
• Lead business area architecture gap analyses including ROI, time to benefit, and roadmaps for changes.
• Facilitate long-term architecture planning to align product roadmaps with ETS roadmap.
• Collaborate with BU CIO teams to understand objectives affecting portfolio delivery.
• Ensure designed solutions meet scalability, maintainability, reliability, and security requirements.
• Define technology support for business objectives via feasibility studies and high-level business models.

Skills

Cloud & infra architecture

Azure experience

Leadership

Communication

Problem solving

Project management

Tools

Middleware technologies

Databases

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Summary

The Infrastructure Solutions Architect designs solutions that apply infrastructure and application best practices across business lines for cloud and on-premises deployments.

Responsibilities

• Own infrastructure solution architecture for assigned projects, ensuring appropriate standards and processes are defined, established, and followed.
• Lead the development of future-state business area architectures using enterprise architecture frameworks to create competitive advantage, manage costs, and optimize design.
• Lead business area architecture gap analysis, including impact, ROI, time to benefit, strategic alignment, and roadmaps for expected changes.
• Facilitate long‑term architecture planning to align business product roadmaps with the ETS roadmap.
• Partner with BU CIO teams to understand short‑ and long‑term technical objectives, including product initiatives, sales pipeline activity, and other factors that may impact portfolio delivery.
• Ensure designed or reviewed solutions meet architectural requirements for scalability, maintainability, reliability, extensibility, usability, and security.
• Apply broad expertise to integrate the IT technical vision across technologies, systems, and organizations.
• Define how technology supports business objectives by conducting feasibility studies, developing high‑level business models, preparing business cases, and assessing system implications.
• Ensure business strategies, enterprise transformation activities, and technology direction remain aligned through effective strategies, policies, standards, and practices.
• Set policy and strategy for selecting system architecture components and coordinate design activities to promote consistency and adherence to standards.
• Coordinate the identification and assessment of emerging hardware, software, products, methods, and techniques, evaluating their relevance and briefing staff and management as needed.
• Collaborate closely with infrastructure, development, and PMO teams to meet tactical and strategic deliverables.
• Develop architectures for complex systems that align with requirements agreed upon with internal customers.
• Resolve challenges by analyzing issues, helping the team determine the best course of action, providing direction, and reallocating resources when needed.
• Communicate effectively across all organizational levels, from BU CIOs and PMO leaders to infrastructure engineers and other stakeholders.
• Demonstrates strong leadership, forward‑thinking judgment, self‑motivation, and the ability to work independently.
• Provides technical oversight and guidance to deployment teams to support on‑time, on‑budget project implementation.
• Serves as the technical escalation point to remove roadblocks, resolve issues and risks, and keep portfolio and project delivery on track.
• Build strong relationships with development and infrastructure teams to ensure solutions are technically sound, issues are resolved, and projects are delivered on time and within budget.

Required Skills

• 8+ years of IT or technical services experience, including infrastructure architecture across cloud, hybrid, and private hosting environments.
• Strong experience with cloud services and platforms, preferably Microsoft Azure.
• Ability to manage and prioritize multiple concurrent requests, projects, and responsibilities in a growth‑oriented environment.
• Proven ability to leverage vendor and consultant expertise to support IT project delivery and operations.
• Strong analytical, problem‑solving, and judgment skills.
• Strong leadership and customer‑facing skills.
• Excellent verbal and written communication skills.
• Experience with middleware technologies and databases.
• Foundational knowledge of the following technology areas:
• Cloud services and platforms
• Compute platforms, including Linux and Windows.
• Networking technologies, including LAN, WAN, and WLAN.
• Storage and backup technologies, including SAN environments.
• Server and storage virtualization, including public, hybrid, and private cloud environments.
• Web technologies, including web servers, application servers, and load balancers.
• Security technologies and processes, including firewalls, intrusion prevention, compliance monitoring, and vulnerability management.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits‑related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $105,775 - $135,000.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded.