A technology services company in Salt Lake City, Utah is seeking an experienced project manager with a strong background in infrastructure management services. Candidates should have over four years of project management experience and be willing to engage directly with customers. Prior knowledge in infrastructure-related roles is preferred. Familiarity with tools such as Splunk and Service Now is a plus. This role emphasizes customer service and managing small to medium projects effectively.
Qualifications
4+ years of project management experience required.
Experience with windows servers and networking is preferred.
Certifications related to infrastructure management are a plus.
Responsibilities
Lead and execute small to medium projects from initiation to closure.
Coordinate with customer locations to deliver services.
Ensure documentation and knowledge management practices are followed.
Skills
Project management experience
Infrastructure management services
Customer service orientation
Knowledge management
Tools
Splunk
Service Now
Puppet
Windows monitoring tools
Job description
Requirements
Should have project management experience – > 4 yrs
Should have PM experience with infrastructure management services projects – windows servers, networking etc
Infrastructure related knowledge / prior work experience is preferred (certifications are additional value).
Should be able to manage and execute small/medium projects
Document / knowledge management prior experience is desired
Additional Skills
Willing to go the extra mile to service the customer
Spearhead the initiative in the customer location – prior work in similar engagements
Note
Exposure to Splunk, Service Now, puppet, Windows monitoring tools, data center operations is preferred