Infrastructure Operations Engineer

Fly; EE. UU.; A distancia; USD 171.000 - 209.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Competitive equity grants

Flexible vacation

Hardware and phone allowances

Work-sample based hiring process

Descripción de la vacante

Fly is seeking a hands-on infrastructure engineer to act as the primary incident responder across a global deployment. You will work remotely on a distributed team, diagnosing outages, and driving rapid restoration of services.

The role focuses on maintaining the hardware hosting stack, deploying micro-VM technology, and ensuring the fleet scales with demand. You will collaborate across regions and support compute-for-agents use cases on the platform.

Formación

• Hands-on incident management in a production environment.
• Strong background in infrastructure operations or systems engineering.
• Ability to debug across the stack from hardware to hosting software to application layer.
• Comfort working remotely and asynchronously as part of a distributed team.

Responsabilidades

• Serve as a primary incident responder and drive outages to resolution.
• Inspect and maintain physical hardware and the hosting stack.
• Operate and evolve the machinery that converts Docker containers into Firecracker micro-VMs at scale.
• Monitor fleet health, plan capacity, and support growth.
• Support production workloads and compute-for-agents use cases on the same platform.

Conocimientos

Incident management

Infrastructure operations

Systems debugging

Remote work

Herramientas

Micro-VM tech

Container runtimes

Anycast networking

Descripción del empleo

Role overview

Join a global infrastructure operations team that keeps a worldwide fleet of customer-facing compute healthy and ahead of demand. The platform transforms Docker images into lightweight micro-VMs running on owned hardware across many regions, fronted by an Anycast network that routes requests to the nearest instance. The work is deeply hands-on and incident-driven: this is a first-and-last responder role for engineers who genuinely enjoy being dropped into live problems.

Responsibilities

• Serve as a primary incident responder, parachuting into outages and degradations and driving them to resolution
• Inspect and maintain physical hardware and the hosting stack (a mix of standard components and custom platform tooling)
• Operate and evolve the machinery that converts Docker containers into Firecracker micro-VMs at scale
• Monitor fleet health, plan capacity, and ensure infrastructure can absorb rapid growth in demand
• Support both production customer workloads and emerging "compute for agents" use cases on the same underlying platform

Requirements

• Strong, demonstrable comfort with incident management in a hands-on-keyboard, visceral sense rather than a procedural one
• Solid background in infrastructure operations, systems engineering, or a closely related production environment
• Ability to debug across the stack, from physical hardware through hosting software to application layer
• Comfort working remotely and asynchronously as part of a distributed team

Nice to have

• Experience with micro-VM technology, container runtimes, or global Anycast networking
• Background supporting workloads used by AI agents or other automation systems

Benefits and work setup

• Fully remote position
• Standardized salary of $190k USD (no negotiation, designed for pay equity)
• Competitive equity grants with a long exercise window
• Flexible vacation time, with a minimum baseline
• Hardware and phone allowances
• Hiring process built on paid work-sample challenges rather than traditional interview gauntlets