Infrastructure Operations Coordinator

Keyloop; United States; Remote; USD 7,400 - 12,000; Full time

Job summary

Keyloop in India is seeking an Infrastructure and Cloud Operations Coordinator to act as the administrative and commercial hub between infrastructure teams, data-centre operations and customer-facing stakeholders.

You will own the processes that keep infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance under control, while supporting other project work across time zones, including UK-based colleagues.

Qualifications

• Experience in IT infrastructure or cloud operations administration/coordination.
• Familiarity with Jira Service Management (JSM) or equivalent ITSM tooling.
• Experience with procurement, PO coding and invoicing processes.
• Working knowledge of commercial reporting.
• Strong organisational and communication skills, coordinating across technical, customer-facing and commercial teams, and across time zones with UK-based colleagues.

Responsibilities

• Coordinate project activity, planning, scheduling, execution, and outcome reporting with relevant teams and stakeholders.
• Track migration and transformation projects, monitoring progress and commitments against delivery timelines.

Skills

IT infrastructure

Cloud operations

ITSM tooling

Jira Service Management

Procurement & invoicing

Commercial reporting

Cross-timezone coordination

Tools

Jira Service Management

Job description

Location: India

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it?

Purpose of the role

The role holder coordinates infrastructure and cloud operational activity, acting as the administrative and commercial hub between infrastructure teams, data-centre operations and customer-facing stakeholders. They own the processes that keep infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance under control, while supporting other project work.

Scope

• Coordination of infrastructure and cloud operational activity across infrastructure teams, data-centre operations and customer-facing stakeholders.
• Ownership of the processes governing infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance.
• Support for customer project activities.
• Project administration in JSM for Infrastructure and Cloud Operations

Key responsibilities

• Coordinate project activity, planning, scheduling, execution, and outcome reporting with relevant teams and stakeholders.
• Track migration and transformation projects, monitoring progress and commitments against delivery timelines.

Skills, knowledge & experience

Essential

• Experience in IT infrastructure or cloud operations administration/coordination.
• Familiarity with Jira Service Management (JSM) or equivalent ITSM tooling.
• Experience with procurement, PO coding and invoicing processes.
• Working knowledge of commercial reporting
• Strong organisational and communication skills, coordinating across technical, customer-facing and commercial teams, and across time zones with UK-based colleagues.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply

"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."