Infrastructure Engineer Principal

AEP; Columbus (OH); Hybrid; USD 99,000 - 129,000; Full time

Job summary

American Electric Power (AEP) is seeking a Senior Infrastructure Platform Engineer to join the enterprise technology team. This role supports complex infrastructure across hybrid environments, ensuring reliable, scalable, and secure solutions.

You will collaborate with architecture, engineering, and business teams to align with enterprise standards and operate with excellence. Responsibilities include advanced analysis, performance tuning, and driving automation and observability improvements,

Qualifications

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 7 years of relevant work experience is required.
• Equivalent combination of education and related experience may be considered.
• Strong experience with Web and Application Server platforms.
• Hands-on expertise in JVM administration, monitoring, and performance tuning.
• Experience with message queuing technologies (e.g., IBM MQ).
• Knowledge of PKI and machine identity management.
• Experience with container platforms (OpenShift, EKS, ROSA).
• Understanding of server load balancing concepts and administration.
• Familiarity with infrastructure automation and scripting strategies.
• Preferred qualifications include hybrid cloud experience and observability tools such as Dynatrace and Splunk.

Responsibilities

• Principal operational support resource for complex infrastructure solutions across hybrid environments.
• Perform advanced analysis, performance tuning, and root cause troubleshooting.
• Ensure adherence to change, incident, and problem management processes.
• Develop and maintain technical documentation, including standards, procedures, and architecture diagrams.
• Drive improvements in automation, monitoring, and observability.
• Support enterprise patching and vulnerability management efforts.
• Collaborate with engineering teams, architects, and business stakeholders to improve operational readiness and service reliability.
• Contribute to governance and support models across private, public, and hybrid cloud platforms.
• Mentor team members and provide technical leadership across initiatives.

Skills

Web & app server platforms

JVM administration

Message queuing technologies

PKI & machine identity management

Container platforms

Server load balancing

Infrastructure automation & scripting

Hybrid cloud environments

Observability tools

Dynatrace & Splunk

Education

Bachelor's degree in computer science, engineering, or related technical field

Tools

Dynatrace

Splunk

Job description

Job Summary

We are seeking a highly skilled Senior Infrastructure Platform Engineer to join our enterprise technology team. This role is responsible for operational support of complex infrastructure platforms and services, and requires proficiency across application, compute, network, and cloud-relevant technologies.

You will play a critical role - supporting reliable, scalable, and secure technology solutions, while partnering with architecture, engineering, and business teams to ensure alignment with enterprise standards and operational excellence.

Job Description

What you’ll do:

• Principal operational support resource for complex infrastructure solutions across hybrid environments


• Perform advanced analysis, performance tuning, and root cause troubleshooting


• Ensure adherence to change, incident, and problem management processes


• Develop and maintain technical documentation, including standards, procedures, and architecture diagrams


• Drive improvements in automation, monitoring, and observability


• Support enterprise patching and vulnerability management efforts


• Collaborate with engineering teams, architects, and business stakeholders to improve operational readiness and service reliability


• Contribute to governance and support models across private, public, and hybrid cloud platforms


• Mentor team members and provide technical leadership across initiatives

What we’re looking for:

Education:

• Bachelor's degree in computer science, engineering, or related technical field is required.

Experience:

• 7 years of relevant work experience is required.


• An equivalent combination of education and related experience may be considered.

Other Must Haves:

• Strong experience with Web and Application Server platforms


• Hands-on expertise in JVM administration, monitoring, and performance tuning


• Experience with message queuing technologies (e.g., IBM MQ or equivalent)


• Knowledge of PKI and machine identity management


• Experience with container platforms (OpenShift, EKS, ROSA)


• Understanding of server load balancing (SLB) concepts and administration


• Familiarity with infrastructure automation and scripting strategies

Preferred Qualifications:

• Experience working in hybrid cloud environments


• Exposure to enterprise-scale monitoring and operational support models


• Proficiency with observability tools such as Dynatrace and Splunk

What You Bring:

• Strong analytical and problem-solving skills with the ability to operate independently


• A proactive mindset focused on reliability, performance, and continuous improvement


• Excellent communication and collaboration skills across technical and non-technical teams


• Ability to lead initiatives, influence outcomes, and drive accountability in a cross-functional environment

Why Join Us:

• Work on mission-critical infrastructure supporting enterprise-scale applications and services


• Collaborative environment with opportunities to influence architecture and operational strategy


• Exposure to modern technologies across cloud, containers, and observability platforms


• Opportunities for leadership, mentoring, and professional growth

American Electric Power (On-Site)

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation

$98,993.00 - $128,688.00

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

Our culture is purpose-driven and team-oriented: we combine innovation with a customer-first focus to deliver reliable energy and brighter futures.