Infrastructure Engineer Prin

AEP Service Corporation; Bridgman (MI); On-site; USD 99,000 - 129,000; Full time

Job summary

AEP Service Corporation in Bridgman, MI seeks a Senior Network Operations Engineer to support network infrastructure and lifecycle refresh activities in a regulated environment. The role emphasizes incident response, vulnerability remediation, and compliance with NERC CIP controls.

You will manage incident handling, change tasks, and on-call rotations while maintaining regulatory audit readiness. A Bachelor's in a technical field and 7+ years of relevant experience are required, with CCNA/CCNP

Qualifications

• 7+ years of network operations or engineering experience in a large enterprise or regulated environment.
• Strong troubleshooting across routing, switching, and firewall technologies.
• Experience supporting incidents, lifecycle upgrades, and vulnerability remediation programs.
• Knowledge of TCP/IP, DNS, DHCP, and network security best practices.
• Familiarity with ITIL processes and security monitoring tools.

Responsibilities

• Provide day-to-day support for network infrastructure (routers, switches, firewalls) in a regulated environment.
• Respond to and resolve network incidents, outages, and service degradation.
• Execute change management activities and perform lifecycle refresh tasks.
• Identify and remediate network vulnerabilities in alignment with standards.
• Support firewall configuration and maintenance (Cisco ASA, FTD, FortiGate) and ensure audit readiness.

Skills

Network operations

Incident response

Troubleshooting

Lifecycle upgrades

Vulnerability remediation

Routing & switching

Firewall administration

NERC CIP compliance

ITIL processes

On-call support

Education

Bachelor's degree in CS/Engineering

Tools

SolarWinds

Splunk

Cisco ASA

FortiGate

Cisco FTD

Job description

Job Posting End Date10-09-2026Please note the job posting will close on the day before the posting end date.Job SummaryResponsible for the operational support, security, and lifecycle management of network infrastructure supporting Cook Nuclear operations. This role focuses on incident response, task execution, vulnerability remediation, and infrastructure refresh activities, ensuring compliance with NERC CIP standards and regulatory requirements.Job DescriptionWhat you’ll do:Essential Job Functions & TasksProvide day-to-day support for network infrastructure (routers, switches, firewalls) in a regulated environmentRespond to and resolve network incidents, outages, and service degradationExecute operational tasks and configuration changes in accordance with change management and NERC CIP requirementsPerform lifecycle refresh activities including hardware/software upgrades and replacementsIdentify, track, and remediate network vulnerabilities in alignment with NERC CIP cybersecurity standardsSupport firewall configuration and maintenance (Cisco ASA, FTD, Fortigate)Ensure compliance with NERC CIP controls including access management, configuration management, patching, and audit readinessMaintain documentation to support regulatory audits, evidence requests, and compliance reportingParticipate in a 24x7 on-call rotationRequired Experience & Skills5–7+ years of network operations or engineering experience in a large enterprise or regulated environmentStrong troubleshooting skills across routing, switching, and firewall technologiesExperience supporting incidents, lifecycle upgrades, and vulnerability remediation programsKnowledge of TCP/IP, DNS, DHCP, and network security best practicesExperience with network monitoring and logging tools (SolarWinds, Splunk)Familiarity with ITIL processes (incident, change, problem management)Preferred Experience & SkillsExperience in NERC CIP, Nuclear, or other highly regulated environmentsExperience with IPAM/DDI solutionsCisco CCNA/CCNP or equivalent certificationWhat We're Looking For:Education requirements are listed below:Bachelor's degree in computer science, engineering, or related technical field is required.Work Experience requirement listed below:7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.What You'll Get:Base Salary from $98,993.00 - $128,688.00 /year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!Compensation DataCompensation Grade:SP20-008Compensation Range:$98,993.00 - $128,688.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.