Infrastructure Engineer - Modern IT & Network Solutions (Onsite)

ASML; San Diego (CA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Vacation & holidays

Job summary

ASML US in San Diego is seeking an experienced Infrastructure Helpdesk specialist to join a team focused on the design and implementation of infrastructure solutions in support of customer needs. You will work on tasks within defined procedures and collaborate with service providers to ensure reliable IT services.

You will help maintain network integrity, security practices, and operational readiness while delivering high-quality customer support in a fast-paced environment.

Qualifications

• Minimum 3 years of experience in a technical support/helpdesk environment.
• Experience in imaging, remote access and phone system support is required.
• Strong knowledge of Windows operating systems and computer hardware.
• Excellent written and verbal communication skills.

Responsibilities

• Develop infrastructure blueprints and modernization roadmaps.
• Identify business requirements and document as-is and to-be processes.
• Co-design architectures and prototypes for digital products/services.
• Develop, test, monitor and manage infrastructure and networks.
• Support testing, diagnosis and performance issue resolution.
• Operate infrastructure and network services and perform fault isolation.
• Maintain security by following risk and compliance practices.
• Perform other duties as assigned.

Skills

Customer focus

Communication

Attention to detail

Work independently

Time management

Adaptability

Education

High School diploma

Bachelor's degree

Tools

Microsoft/A+ Certification

Networking+ Certification

Job description

ASML US in San Diego is seeking an experienced Infrastructure Helpdesk specialist to join a team focused on the design and implementation of infrastructure solutions in support of customer needs. You will work on tasks within defined procedures and collaborate with service providers to ensure reliable IT services.

You will help maintain network integrity, security practices, and operational readiness while delivering high-quality customer support in a fast-paced environment.