Infrastructure Engineer III AV/ Multimedia Engineer

Socket.dev; Jersey City (NJ); On-site; USD 120,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking an Infrastructure Engineer III AV Multimedia to join a critical suite of infrastructure services.

The role leverages strong systems knowledge and AI-enabled capabilities to monitor, optimize, and secure complex applications at scale across multiple technologies. You will drive capacity planning, validate AI-generated recommendations, and partner with hardware, networking, storage, and cloud teams to deliver resilient infrastructure solutions within

Qualifications

• Formal training or certification in infrastructure engineering with 3+ years of applied experience.
• Strong knowledge across hardware, networking, databases, storage, deployment, automation, scalability, resilience, and performance.
• Experience using enterprise AI capabilities in the work environment with strong validation habits and data sensitivity awareness.
• Ability to review and validate AI-assisted recommendations before implementation and escalate when needed.
• Strong knowledge of scripting languages.
• Experience with multiple public and private cloud technologies.

Responsibilities

• Applies technical knowledge to projects of moderate scope, focusing on scalable data and systems and end-to-end monitoring.
• Uses enterprise AI capabilities to accelerate monitoring, capacity analysis, and documentation with proper validation.
• Resolves issues and determines escalation paths.
• Executes conventional approaches to troubleshoot and solve problems across related data and systems.
• Supports daily capacity processes and partners with application and infrastructure teams to manage remediation statuses.
• Makes significant decisions for multi-technology projects.
• Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows.

Skills

Infrastructure training

Applied experience

Infrastructure disciplines

AI validation

Scripting languages

Cloud technologies

Education

Relevant certification

Job description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III AV Multimedia at JPMorgan Chase within the Corporate Sector, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
• Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
• Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Accountable for making significant decisions for a project consisting of multiple technologies and applications
• Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• A. Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
• Strong knowledge of one or more infrastructure disciplines such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Strong knowledge of one or more scripting languages
• Experience with multiple cloud technologies (ability to operate in and migrate across public and private clouds)

Preferred qualifications, capabilities, and skills

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.