Infrastructure Engineer II — Cloud & On-Prem Systems

Atomic Data; Minneapolis (MN); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Atomic Data is seeking a Professional Services Engineer II to maintain on-premises and cloud environments, including servers, storage, and network gear, for diverse clients. The role emphasizes strong root-cause analysis, minimal supervision, and broad tech support across multiple platforms.

You will troubleshoot, optimize performance, and act as an escalation resource for the Frontline Services team, while coordinating with engineers to ensure compatible designs and reliable operations.

Qualificações

• Bachelor’s degree or equivalent in engineering, math, or CS. MSP experience preferred.
• Advanced proficiency in systems administration/engineering.
• Certifications in Cisco, VMware, AWS, Azure preferred.
• Strong hardware and software troubleshooting skills.
• Flexibility to support 24/7 operations.
• Reliable transportation to travel to Atomic Data facilities and client sites.

Responsabilidades

• Design, configure, deploy, and maintain applications, servers, storage, and network solutions both on-prem and in the cloud.
• Troubleshoot, performance tune, and plan capacity.
• Act as escalation point for Frontline Services team.
• Collaborate with engineers or software developers for design compatibility.
• Create and update internal documentation.
• Communicate with staff and end-users, delivering strong client service.
• Research and evaluate new hardware and software solutions.
• Identify viable solutions to complex problems promptly.
• Develop scripts for automation, installation, configuration, and analysis.

Formação académica

Bachelor’s degree or equivalent in engineering, math, or CS

Ferramentas

VMware

Hyper-V

SAN

NAS

Backup solutions

NetApp

Nimble

Pure Storage

Server OS management

Exchange (OnPrem/O365)

Active Directory / Entra ID

DNS / DHCP / SMTP

Firewalls / load balancers

LogicMonitor

Microsoft 365 onboarding

Intune

Teams Phones/Rooms

Descrição da oferta de emprego

Atomic Data is seeking a Professional Services Engineer II to maintain on-premises and cloud environments, including servers, storage, and network gear, for diverse clients. The role emphasizes strong root-cause analysis, minimal supervision, and broad tech support across multiple platforms.

You will troubleshoot, optimize performance, and act as an escalation resource for the Frontline Services team, while coordinating with engineers to ensure compatible designs and reliable operations.