Infrastructure Engineer II

Bank of America; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Bank of America is seeking an experienced professional to design and deliver tool and service solutions within a technical domain that align with architectural governance and policy standards. The role focuses on creating infrastructure tools and their integration as services, and on deploying technical solutions by building templates, playbooks, and automation to streamline implementations.

The ideal candidate will relentlessly pursue efficiency improvements, embrace innovation, and contribute

Qualifications

• Translate business requirements into technical definitions and deployment playbooks per standards.
• Evaluate third-party products on-site for firm adoption.
• Ensure reference models and playbooks fit purpose.
• Develop software solutions to automate manual processes.
• Ensure solutions comply with enterprise design standards.
• Define functional and nonfunctional evaluation requirements.
• Act as a technology consultant with SME authority.
• Promote inclusive and healthy work environment and remove blockers.

Responsibilities

• The individual in this role is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies.
• They are the primary contributor to the creation of infrastructure tools and their integration as an infrastructure service.
• The role facilitates deployment of technical solution by developing templates, playbooks and automation used during implementation.
• They consistently look for opportunities to improve the reliability and efficiency when implementing and maintaining infrastructure tools and/or services.
• This individual embraces a culture that drives innovation and continuous improvement.

Skills

Requirements translation

Blueprints & playbooks

Automation

Architecture standards

Tech consultant

Cross-team collaboration

Problem solving

Proactive & flexible

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities

• The individual in this role is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies.
• They are the primary contributor to the creation of infrastructure tools and their integration as an infrastructure service.
• The role facilitates deployment of technical solution by developing templates, playbooks and automation used during implementation.
• They consistently look for opportunities to improve the reliability and efficiency when implementing and maintaining infrastructure tools and/or services.
• This individual embraces a culture that drives innovation and continuous improvement.

Required Skills

• Assist in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.
• Conduct on site evaluations of third‑party products being considered for firm adoption.
• Assist in evaluation of reference models, blueprints, and playbooks to ensure they are fit for purpose.
• Develop software solutions to address manual and repeatable work or inefficient processes.
• Assist Technical Analysts and Infrastructure Engineers by ensuring that technology solutions comply with enterprise system design and engineering standards.
• Contribute to the creation/selection of functional and nonfunctional product evaluation requirements within and across domains.
• Act as a consultant on a range of technologies where he or she is a subject matter expert.
• Promote an inclusive and healthy working enviro nment and help to resolve organizational impediments/blockers.

Desired Skills

• Automation skills to reduce manual activities
• Proven team player who can work comfortably in a multicultural environment
• Proven ability to work independently, multi‑task and effectively work in a complex environment with a global team structure
• Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.
• Detail oriented and organized
• Must be proactive, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skills
• Motivation to achieve results and the ability to quickly integrate into teams
• Ability to work in an ambiguous environment and draw and defend results and conclusions
• Ability to work in a dynamic and team‑oriented environment
• Ability to balance a significant workload, prioritize and multitask

Skills

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design

Shift

1st shift (United States of America)

Hours Per Week

40