Infrastructure Engineer Lead

Bank of America; Plano (TX); On-site; USD 108,000 - 165,000; Full time

Benefits offered by this job

Discretionary incentive

Benefits program

Job summary

Bank of America is seeking an experienced network engineer to design, implement, and support Cisco-based wired and SD-WAN branch networks across enterprise sites, with emphasis on DNA Center automation and secure connectivity.

You will translate business and regulatory requirements into scalable architectures, mentor junior engineers, and collaborate with architecture, security, and operations teams to uphold governance and high availability in a banking environment.

Qualifications

• Ability to work independently in a complex enterprise environment.
• Strong hands-on Cisco routing and switching experience for enterprise campus and branch designs.
• Experience with Catalyst Center (DNA Center) for automation and lifecycle management.
• Experience deploying SD-WAN in distributed branches and zero trust concepts.
• Knowledge of enterprise governance and security standards.

Responsibilities

• Translate business requirements into technical definitions, blueprints, and playbooks.
• Lead evaluation of reference models and third‑party products for deployment.
• Mentor infrastructure resources and ensure compliance with standards.
• Design and support Cisco-based branch networks ensuring high availability.
• Develop automation to reduce manual tasks and improve reliability.

Skills

Cisco routing & switching

Catalyst Center (DNA Center)

SD-WAN

ZTNA

Cisco ISE

Network security

Collaborative skills

Tools

Cisco DNA Center automation

Cisco Routers & Switches

Firewall (CheckPoint/Fortinet)

BlueCat DNS/DHCP

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Position Summary: The role focuses heavily on Cisco switching, routing, SD‑WAN, and Catalyst Center (DNA Center) technologies, ensuring secure, resilient, and standardized connectivity across all branch locations while aligning with enterprise architecture standards and governance requirements.

Responsibilities

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers
• Translate business and regulatory requirements into enterprise-grade network architectures, reference models, blueprints, and deployment playbooks for large-scale branch environments.
• Design, implement, and support Cisco-based wired and SD‑WAN branch networks, ensuring consistent connectivity for ATMs, card readers, cameras, and IoT endpoints.
• Leverage Cisco Catalyst Center to drive automation, configuration standardization, visibility, and assurance across thousands of branch sites.
• Evaluate and validate reference architectures and deployment standards to ensure they are fit for purpose in high-availability banking environments.
• Perform on-site and lab evaluations of third‑party networking and security products for potential enterprise adoption.
• Develop automation and software‑based solutions to eliminate manual, repetitive operational tasks and improve network reliability at scale.
• Provide senior‑level guidance to technical analysts and infrastructure engineers, ensuring compliance with enterprise network design, security, and engineering standards.
• Support production network environments, including incident response, root cause analysis, change control, and continuous improvement initiatives.
• Collaborate across architecture, security, operations, and business teams while promoting an inclusive and high-performance engineering culture.

Required Qualifications

• Ability to work independently with minimal daily oversight in a complex enterprise environment.
• Strong hands‑on experience with Cisco routing and switching, including enterprise campus and branch designs.
• Proven experience with Cisco Catalyst Center (DNA Center) for network automation, monitoring, and lifecycle management.
• Experience deploying and operating SD‑WAN solutions (Cisco, Palo Alto, or equivalent) in distributed branch environments.
• Working knowledge of Zero Trust Network Access (ZTNA) and Cisco ISE for identity-based network access control.
• Experience supporting production networks, including problem management and structured change processes.
• Solid understanding of solution design, architecture principles, and enterprise governance.

Desired Qualifications

• 7+ years of experience with Cisco Route/Switch, Catalyst Center (DNA Center), Cisco ISE, SD‑WAN, and fabric-based networking.
• Experience with enterprise firewalls (Checkpoint, Fortinet) and DDI platforms such as BlueCat.
• Exposure to banking or regulated environments, with an understanding of risk management and compliance considerations.
• Familiarity with DevOps, CI/CD, and infrastructure automation frameworks applied to network engineering.
• Knowledge of Agile and Waterfall delivery models, along with cross-team infrastructure delivery processes.

Skills

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Other

Other Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range $108,100.00 - $165,200.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency