Infrastructure Engineer II

Arrow Electronics; Centennial (CO); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching

Paid Time Off

Tuition Reimbursement

Growth Opportunities

On-site Gym

Job summary

Arrow Electronics is seeking an Infrastructure Engineer II to analyze, configure, and implement our IT infrastructure, ensuring reliability and security in a GCC High environment. You will manage M365 services, troubleshoot CA/MFA, and support SharePoint and OneDrive with cross-functional teams.

The role is hybrid in Denver, CO, with office days Tue–Thu and remote on Mon/Fri. You will participate in lifecycle management and infrastructure optimization initiatives.

Qualifications

• Requires a 4-year degree and 5+ years of related experience.
• 3-5 years administering and monitoring M365 configurations (Intune/Endpoint Manager/Windows 365).
• Experience with scripting (PowerShell) for troubleshooting and reporting.

Responsibilities

• Manage and maintain the company’s IT infrastructure.
• Provide direct operational user support in a GCC High environment.
• Handle the ServiceNow ticket queue and change control processes.
• Administer and monitor M365 services including Intune/Endpoint Manager and Windows 365.
• Support Teams, SharePoint, and OneDrive; troubleshoot CA and MFA issues.
• Collaborate with security to ensure ongoing compliance and audit readiness.
• Document configurations, processes, and procedures for operations.
• Assist with planning, engineering, and design of infrastructure solutions.

Skills

PowerShell

M365 administration

SharePoint

OneDrive

Conditional Access

MFA configuration

Intune/Endpoint Manager

GCC High environment

Education

Bachelor's degree

Tools

SharePoint Admin Center

Intune/Endpoint Manager

Azure Active Directory

Job description

Job Description

The Infrastructure Engineer under moderate supervision is responsible for implementing and supporting the infrastructure. This involves analyzing, configuring, and implementing the infrastructure. This may also involve controlling the performance and status of the infrastructure. This role will also support, maintain and optimize the infrastructure.

Position

Infrastructure Engineer II

Job Description

The Infrastructure Engineer under moderate supervision is responsible for implementing and supporting the infrastructure. This involves analyzing, configuring, and implementing the infrastructure. This may also involve controlling the performance and status of the infrastructure. This role will also support, maintain and optimize the infrastructure.

What You'll Be Doing

• Primary responsibilities include managing and maintaining the company's IT infrastructure.
• Provide direct operational user support in a GCC High environment.
• Manage support ticket queue for assigned technologies.
• Centrally administer and monitor configuration for all M365 services, including Intune/Endpoint Manager and Windows 365.
• Teams, SharePoint, and OneDrive support.
• Troubleshoot Conditional Access and MFA issues while coordinating resolution efforts.
• ServiceNow ticket queue ownership. Change control and evidence documentation. Ownership of Change task tickets and their implementation.
• Create and maintain detailed documentation of configurations, processes and procedures.
• Work closely with security functions to ensure ongoing compliance.
• Support of corporate security standards for devices (Microsoft Endpoint Manager/Intune) and AD account security with Azure Conditional Access/MFA.
• Participate in the process of planning, engineering, and designing solutions.
• Participate in software and application life cycle management.
• Identify opportunities for process improvement, evaluate current and emerging technologies; recommend solutions and best practices to leadership.
• Assist with efforts to implement the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities, performing complex customization and developing implementation and verification procedures to ensure successful installation of systems hardware/software.
• Analyze, configure, and implement infrastructure technologies, including new device builds, custom applications, and maintain standard configuration requirements.
• Perform routine infrastructure analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels.
• Working with Vendors for troubleshooting and RCA.
• Provide timely support to end users and help resolve operational issues.
• Monitor infrastructure performance, status, and overall service health. Manage escalations when needed.
• Maintain and optimize infrastructure to support reliable operations.
• Environment operations, secure collaboration, endpoint governance, access controls.
• Support audit readiness, and compliance-driven support.
• Ensure endpoint compliance via monthly operational metric reporting. Implement appropriate remediations for non-compliant devices.

What We Are Looking For

• Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.
• 3-5 years experience centrally administering and monitoring configurations for all M365 services, including Intune/Endpoint Manager and Windows 365.
• Experience with scripting, including PowerShell, for troubleshooting, reporting, and Intune packaging.
• Experience administering SharePoint and OneDrive.
• Experience with Conditional Access and MFA configuration and troubleshooting.
• Microsoft certifications in the above technologies are a plus.
• Experience supporting a GCC High environment a plus.

Work Arrangement

Hybrid - Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike Racks
• And more!

Annual Hiring Range/Hourly Rate

$80,100.00 - $110,000.00

Location

US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type

Full time

Job Category

Information Technology

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.