Infrastructure Engineer

Atlantic Group; New York (NY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Atlantic Group in New York is seeking a hands-on IT Infrastructure Specialist/Engineer to support deployment and ongoing operation of customer environments, including Windows servers, VMware, Nutanix, and SQL Server. The role blends technical work with external client-facing responsibilities in a solutions engineering capacity.

The ideal candidate will apply IT service practices, manage change control, and document configurations while delivering reliable, secure, and scalable infrastructure for

Qualifications

• 5–8+ years of experience supporting Windows Server and virtualization.
• Experience with high-availability and disaster recovery tech (VMware, SQL clustering/replication, SAN).
• Proficient in Active Directory and Group Policy.
• Strong networking fundamentals (DNS, TCP/IP).

Responsibilities

• Test/validate server and hardware configurations for reliable delivery.
• Maintain Windows servers and VMware/Nutanix virtual infrastructure.
• Configure Active Directory: users, groups, and GPOs.
• Deploy and troubleshoot app delivery environments (Citrix/Omnissa).
• Install and maintain Microsoft SQL Server and related components.
• Coordinate releases and patching; monitor security, stability and performance.
• Follow change management and provide escalation support when needed.
• Document systems, configurations, and support activities clearly.

Skills

Windows Server

VMware

Hyper-V

Active Directory

Group Policy (GPO)

Networking basics

Tools

Citrix

Microsoft SQL Server

Job description

Our client, a highly reputable medical technology company that develops software, is looking to hire a full-time IT Infrastructure Specialist/Engineer.

This will be a hybrid position, typically 2x/week onsite in Midtown Manhattan (every week could be different but that is typical).

This is both a technical and external client-facing role (i.e. solutions engineering). Working in a techno-functional capacity is paramount!

Position Overview:

The IT Specialist supports the deployment and ongoing operation of customer environments used to deliver company applications. The role is hands-on and includes testing/validating hardware configurations, implementing core infrastructure services, and providing support for both new deployments and existing clients.

Key Responsibilities:

Infrastructure Management

• Test and validate server and hardware configurations to ensure they are suitable for reliable application delivery
• Implement, administer, and maintain Windows-based physical server environments and VMware and Nutanix virtual infrastructure
• Configure and support Active Directory services, including users, groups, and Group Policy (GPO) administration
• Deploy, maintain, and troubleshoot app delivery (Citrix/Omnissa) based environments
• Install, configure, maintain, and troubleshoot Microsoft SQL Server and related components
• Coordinate software releases and patching activities; monitor environments to maintain security, stability, and performance

Support & Operations

• Follow change management procedures and provide escalation-level troubleshooting when required
• Maintain accurate documentation for systems, configurations, processes, and support activities
• Provide hands-on technical support to new and existing clients via phone/email/remote support
• Handle daily support cases and service requests, ensuring timely response and resolution
• Participate in occasional coverage aligned with West Coast business hours

Best Practices & Professional Development

• Apply IT service management and standards practices (e.g., ITIL and ISO) to support operations
• Maintain familiarity with disaster recovery best practices and procedures
• Assess business requirements and recommend practical technical solutions
• Stay current with industry trends and emerging technologies

Ideal Qualifications/Experience:

• 5-8+ years of experience supporting Windows and VMware, Hyper-V, or Citrix environments
• Experience supporting high-availability and disaster recovery technologies (e.g., VMware, SQL clustering/replication, SAN/storage)
• Demonstrated proficiency with Active Directory and Microsoft Group Policy
• Strong understanding of networking fundamentals including DNS and TCP/IP

Travel Requirements

Occasional travel is required for short assignments, typically up to five working days, with rare trips extending beyond five business days. All travel expenses are fully reimbursed.