Infrastructure Engineer

Tokio Marine North America Services; Bala Cynwyd (PA); On-site; USD 89,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Infrastructure Engineer to manage and enhance their technology infrastructure. In this pivotal role, you will oversee virtualization, storage solutions, and automation processes while providing Tier 3 support and coaching junior staff. Your expertise will help shape the future of the company's IT landscape, ensuring robust performance and security measures. This position offers a dynamic work environment where your contributions will directly impact operational efficiency and innovation. Join a forward-thinking team that values your skills and fosters professional growth.

Benefits

Medical insurance

Vision insurance

401(k)

Tuition assistance

Qualifications

• 6+ years of relevant experience required.
• Demonstrate strong analytical ability to solve problems.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and engineer infrastructure technologies including virtualization.
• Create SOPs and QRGs for server builds and administration.
• Provide Tier 3 support and participate in on-call rotation.

Skills

Core infrastructure design

Virtualization solutions (VMWare and Hyper-V)

Windows and Linux host environments

Storage technologies (SAN/NAS)

Backup technologies

Monitoring technologies

Automation scripting

Analytical skills

Team collaboration

Education

Bachelor's degree

Tools

VMWare

Hyper-V

Dell PPDM

Avamar

Networker

Microsoft Certified Solutions Expert

CompTIA Server+

CompTIA Storage+

EMC Storage Administrator

Cisco Certified Network Professional

Job description

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Tokio Marine North America Services provided pay range

This range is provided by Tokio Marine North America Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$89,000.00/yr - $110,000.00/yr

Job Summary:

Responsible for management and engineering of infrastructure technologies that may involve virtualization and computer hardware, storage and backups, active directory and messaging or automation and deployments.

Essential Job Functions:

• Serves as a technology resource and coaches junior staff.
• Provides Tier 3 support as needed.
• Works on projects as assigned.
• Performs and coordinates routine maintenance and patching on responsible systems.
• Creates SOP’s and QRG’s for the various teams, including but not limited to tasks such as server builds and Exchange administration.
• Supports development of architecture and implementation plans for infrastructure technologies.
• Supports creation of technical proposals for increasing capacity and new implementations.
• Supports cross-training of new QRG’s and SOP’s with IT departments as required.
• Creates documentation of overall infrastructure systems architecture.
• Supports the creation of capacity plans and maintaining configuration management.
• Supports technology vendor and solution evaluations as assigned.
• Uses repeatable best practices in compliance with TMNAS architectural standards and engineering methodology.
• Assists with the implementation of best practice security measures to protect corporate data and systems.
• Participates as part of an on-call rotation for after-hours support.

Qualifications:

• Bachelor's degree preferred.
• Experience with: Core infrastructure design, Virtualization solutions (VMWare and Hyper-V), Windows and Linux host environments and related technologies, Storage (SAN/NAS) technologies as well as hyperconverged systems (HCI).
• Experience with: Backup technologies and overall data recovery methodologies, replication technologies (Dell PPDM, Avamar, Networker).
• Monitoring technologies, automation scripting and management, deployment, and system maintenance methodologies.
• Relevant Certifications: ITIL Intermediate v3 – Service Transition, IT Planning Protection and Optimization, Service Operation, Operational Support and Analysis, Microsoft Certified Solutions Expert (MSCE Server, MCSE Messaging), VMware Certified Professional (VCP), CompTIA Server+, CompTIA Storage+ Powered by SNIA, EMC Storage Administrator (EMCSA), EMC Storage Implementation Engineer (EMCIE), HP ASE Storage Solutions Architect, Cisco Certified Network Professional - Data Center (CCNP – Data Center).
• Ability to lift up to 50lbs.
• 6+ years of relevant experience required.
• Demonstrate strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
• Ability to work independently and without supervision.
• Ability to work effectively as part of a team.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Engineering, and Design

• Industries

  Insurance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

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