THIS ROLE REQUIRES RELOCATION TO PUERTO RICO, RELOCATION SUPPORT IS PROVIDED FOR ELIGIBLE CANDIDATES
Work Model: Hybrid – approximately 2 days per week onsite
We are seeking an experienced Infrastructure Engineer to join a CloudOps/DevOps team, providing hands‑on operational support in a dynamic technology environment.
The ideal candidate will have a strong foundation in physical infrastructure, virtualization, storage, networking, and automation, with a focus on maintaining, supporting, and optimizing lab and infrastructure operations.
Key Responsibilities
- Install and configure physical infrastructure and lab equipment, including rack/stack, cabling, power, and connectivity.
- Manage storage infrastructure, including provisioning, monitoring, and operational support.
- Manage virtualization platforms and hypervisors, including health checks, daily operations, troubleshooting, and issue triage.
- Monitor and maintain compute, storage, and edge networking infrastructure to ensure availability and optimal performance.
- Execute Ansible-based automation workflows for infrastructure remediation, configuration, and recovery.
- Support and enforce network security controls and infrastructure security practices.
- Follow established runbooks, operational procedures, and security standards.
- Troubleshoot infrastructure issues and perform root‑cause analysis.
- Collaborate with CloudOps, DevOps, networking, security, and engineering teams to maintain operational excellence.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
- Practical experience with physical infrastructure installation, configuration, and management.
- Hands‑on experience with virtualization technologies and hypervisors.
- Strong understanding of compute, storage, and infrastructure monitoring.
- Experience with Ansible automation and scripting.
- Foundational knowledge of networking and network security practices.
- Strong troubleshooting and problem‑solving capabilities.
- Excellent documentation and communication skills.
- Ability to work independently and collaboratively in a fast‑paced technical environment.
Key Technical Areas
Infrastructure: Compute, storage, rack/stack, cabling, physical servers
Virtualization: Hypervisors, VM operations, health monitoring, troubleshooting
Automation: Ansible, scripting, remediation and recovery workflows
Networking: Edge networking, connectivity, network security fundamentals
Operations: Infrastructure monitoring, incident troubleshooting, runbooks, operational support