Job Category:* Infrastructure / Cloud Engineering
*Experience Level:* 8+ Years\
Rate: $55/Hr on W2
Position Description
The client is seeking a skilled *OpenShift Administrator* with a strong background in Linux system administration, scripting, automation, and DevOps practices. The ideal candidate will be responsible for maintaining and supporting Red Hat OpenShift clusters across production and non-production environments, providing 24×7 production support, troubleshooting incidents, and participating in release activities.
This role involves working closely with a large technology support team supporting multiple lines of business. The successful candidate will help maintain platform reliability, scalability, availability, and performance while following established operational procedures and delivering customer-focused support.
Your Future Duties and Responsibilities
- Administer, maintain, and upgrade Red Hat OpenShift clusters across production and non-production environments.
- Perform Linux system administration, troubleshooting, and patching, particularly in Red Hat Linux and CoreOS environments.
- Monitor cluster health, manage node scalability, optimize resource utilization, and maintain platform availability with minimal downtime.
- Troubleshoot and resolve issues involving infrastructure, networking, pods, containers, and services.
- Participate in 24×7 production support through an on-call rotation, handling critical incidents and minimizing platform downtime.
- Develop and maintain shell, Bash, and Python scripts to automate routine operational tasks and monitoring activities.
- Implement and support CI/CD pipelines using tools such as Jenkins, Git, GitOps workflows, and ArgoCD.
- Collaborate with development and release teams to support deployments, code upgrades, and release activities.
- Monitor platform performance and health using Dynatrace and other monitoring and logging tools.
- Maintain technical documentation, operational procedures, and Standard Operating Procedures (SOPs).
- Ensure compliance with security, backup, and disaster recovery policies.
- Troubleshoot complex technical problems, including analyzing source code when required to identify and resolve issues.
- Organize and lead cross-functional teams during service disruptions, configuration management activities, feature deployments, and new product implementations.
- Perform code and platform upgrades independently.
- Develop expertise across multiple subject areas and document best practices.
- Identify opportunities for continuous process improvement and recommend operational enhancements.
Required Qualifications
- *5–7 years of relevant professional experience*, regardless of educational background.
- Strong hands-on experience with *Red Hat OpenShift*, preferably version 4.x.
- Solid Linux system administration experience, particularly with Red Hat Linux and CoreOS.
- Proficiency in shell scripting, Bash, and/or Python.
- Knowledge of DevOps tools and technologies, including Jenkins, Git, Ansible, Helm, Docker, and GitOps workflows.
- Strong understanding of Kubernetes, container orchestration, pod scheduling, and cluster-level debugging.
- Experience supporting production environments with on-call responsibilities.
- Experience with incident triage, complex troubleshooting, root cause analysis, and service restoration.
- Familiarity with monitoring and logging solutions such as Prometheus, Grafana, ELK, and Fluentd.
- Ability to troubleshoot complex technical issues and develop non-standard approaches to problem-solving when necessary.
- Knowledge of security, backup, disaster recovery, and platform availability practices.
Preferred Qualifications
- Red Hat Certified Specialist in OpenShift Administration or equivalent certification.
- Knowledge of Kubernetes service mesh technologies, including Istio.
- Experience with Microsoft Azure cloud services.
- Experience implementing and supporting ArgoCD workflows.
- Experience with Ansible, Helm, Docker, and GitOps-based deployment practices.
- Bachelor's degree in Software Engineering, Computer Science, or a related field is preferred but not required.
- Previous experience in the financial services industry is a plus.
Soft Skills
- Strong communication skills when working with team members and stakeholders across the organization.
- Customer-focused approach to production support and incident resolution.
- Ability to collaborate effectively with cross-functional teams.
- Commitment to following standard operating procedures and maintaining accurate documentation.
- Strong ownership, problem-solving, and continuous improvement mindset.
Role Highlights
- Opportunity to learn and grow within a collaborative and respectful technology support team.
- Exposure to enterprise OpenShift and Kubernetes platform operations.
- Hands-on experience with automation, DevOps, cloud technologies, and production support.
Interview Process
One round of interview via Microsoft Teams video with the hiring manager and team members. Candidates must be prepared to show identification during the interview.