Infrastructure and Software Support Engineer

MBDA S.A.S.; United States; Hybrid; USD 72,000 - 88,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Private Medical Insurance

Healthworks Gym Membership

Job summary

MBDA S.A.S. is seeking an Infrastructure and Software Support Engineer to back our Software Engineering Environments team.

The role blends networking, Linux system support, security awareness, and artefact governance within an integrated IT, Network and Security landscape. You will diagnose infrastructure issues, assist with Linux administration, VMware environments, and contribute to release governance while collaborating across multiple technical teams.

Qualifications

• Experience supporting Linux systems (RHEL/Ubuntu) in hybrid environments.
• Knowledge of software release governance and software supply chain.
• Exposure to networking, security, and virtualization technologies.
• Ability to work across IT, Network and Security teams.

Responsibilities

• Investigate and troubleshoot connectivity and infrastructure issues.
• Support Linux systems, virtualization and VMware environments.
• Contribute to software artefact governance and security processes.
• Maintain technical documentation and support processes.

Skills

Networking fundamentals

Linux administration

Security concepts

VMware / virtualization

Artifactory

Open Source software

Software release governance

Cross-team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

VMware vSphere

Artifactory

Job description

We are looking for a hands on Infrastructure and Software Support Engineer to support our growing Software Engineering Environments team . This is a varied role combining exposure to networking, Linux system support, security awareness, infrastructure and software artefact governance!, Rather than being directly responsible for enterprise ownership, the successful candidate will help diagnose and investigate infrastructure and connectivity issues working closely with internal IT, Network, Security and Infrastructure teams to help coordinate and resolve problems. The role also includes Linux administration, virtual environment support and general infrastructure support across development environments, while also contributing heavily to our software artefact and security processes. An opportunity to work across a varied engineering and infrastructure environment Exposure to networking, Linux, Security & virtualisation technologies Supportive team environments Infrastructure & Technical Support Investigate and troubleshoot connectivity, systems and infrastructure related issues Assist with diagnosing network related problems and coordinating various IT teams to resolution Support operational maintenance and improvement activities across environments Linux & Virtualisation Support Linux systems including RHEL & Ubuntu environments Support VMWare virtual environments & Infrastructure platforms Monitor system health, performance and capacity utilisation Networking & Security Apply understanding of networking fundamental including TCP/IP, VLANs, DNS & DHCP Assist with security remediation, patching and compliance activities Help identify risk, vulnerabilities and operational issues within environments Collaboration & Continuous Improvements Work with multiple technical teams and stakeholders across Software Engineering & IT Maintain technical documentation and support process Support automation & tooling improvements where appropriate Governance Directly working on our software release and archive process Direct involvement in our Software Supply Chain management process Ensuring the above critical business workflows are maintained and executed, Employees receive 25 days of paid annual leave per calendar year, in addition to all statutory and public holidays. After 5, 10 and 15 years of service, an additional day of annual leave is added to your allowance at each of these milestones. You can also enjoy more time off by purchasing up to an additional five days holiday through payroll., We trust our people to agree, within their teams, where and when they can be most effective. Our Dynamic Working policies allow individuals great levels of flexibility around the hours they work and where they work. Depending on your role and function, this may include options for paid overtime, dynamic leave (time in lieu) and more., Our MBDA Retirement Savings Plan is a 'Defined Contribution' plan in the Mercer Master Trust. The standard contributions are 4% of an employee's base salary and 6% employer contributions. You can increase both employee and employer contributions by up to 2%. Financial Awareness - Employees have access to free financial webinars hosted throughout the year, along with access to a financial education website which provides plenty of useful hints, tips and guidance on managing financial wellness. Share Incentive Plan - Acquire shares in our UK Shareholder, BAE Systems PLC, the scheme is tax efficient on shares purchased. Mortgage Advice - As part of our financial wellbeing initiative employees can access free of charge mortgage advice and webinars. Season Ticket Loan - Employees can borrow the value of public transport season ticket for bus or train journeys to and from work and spread the cost over 12 months. Critical Illness - To help reduce the financial impact after being diagnosed with a critical illness, employees receive a tax-free lump sum payment that can be used for any purpose including covering medical expenses, adjustments to lifestyle and more., Employee Assistance Programme - The Employee Assistance Programme is free, independent, confidential and is available 24 hours a day/365 days a year. Employees have access to short-term counselling (which includes up to 8 structured face to face, telephone or virtual sessions). Voluntary Private Medical Insurance - Private Medical Insurance offers three healthcare plans to suit your individual requirements for you and your family. Funded Private Medical Insurance - Eligible employees (Grade C & Above) are enrolled as standard into the company funded Private Medical Insurance benefit. Dental Insurance - The Dental Insurance benefit provides the option to claim cash back on everyday dental expenses such as, minor treatments, routine examinations, restorative treatment and more. There are six levels of cover available, with each level providing increased claim limits. Healthcare Cash Plan - The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. There are six levels of cover available, with each level providing increased claim limits. Healthcare and Leisure - The Healthcare and Leisure benefit provides the option to claim cash back on everyday healthcare expenses such as medical fees, dentist fees, opticians and also provides access to special deals and concessions on sporting and recreational facilities. The role would suit somebody with an interest in networking and cyber/security concepts who also enjoys practical problem solving across mixed technical environments., A mix of: Good understanding of networking fundamentals & troubleshooting concepts Experience supporting Linux systems (RHEL, Ubuntu or similar) Strong problem solving & diagnosing skills Ability to work across multiple technical disciplines Comfortable working with both technical and non-technical teams An understanding of Open Source software packages/libraries composition and the potential security threats they pose to a companies Software Supply Chain Experience working with Artifactory Exposure to VMware or virtualisation environments Understanding of security principles and secure environmentsMBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more… We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process., Healthworks Gym Membership - The Healthworks on-site gym at our Stevenage site offers a range of facilities and equipment, alongside a variety of classes available during the week. Annual Gym Membership - Take advantage of discounted membership at over 3,600 of the UK's leading gym chains, leisure centres, hotel health clubs, independent gyms, boot camps and yoga studios. The Club -The Club provides a fantastic opportunity to enjoy great social activities - from theatre trips, days out, to sporting activities., We're proud to be a nationally recognised employer at MBDA. We have received a range of employer awards including Glassdoor Best Places to Work 2022; Gold awards from Investors in People, the 5% Club, and Armed Forces Covenant. We are also currently ranked #1 in the UK's Best Big Companies to Work For 2022 league table, as well as #1 for Manufacturing. Salary: Circa £60,000 depending on experience Dynamic (hybrid) working: typically 4 days per week on-site due to workload classification Security Clearance: Sole British Citizen only Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of this role, you must also be eligible to achieve UK Security Clearance (DV) for role. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more… Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more., We recognise that having or adopting a child is a significant life event for our employees and as a family friendly employer we offer a range of enhanced family leave provisions to support employees before, during and after a period of leave. Our enhanced parental leave offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. We also offer 2 weeks enhanced pay for paternity leave, and neonatal care leave for up to 12 weeks where a period of extended hospital care is required after birth. Employees also have access to support whilst undergoing fertility testing and treatments. Lifestyle - Discounts & VouchersLifestyle - Discounts & Vouchers Discounts - The Discounts platform includes a great range of features such as: discounts, instant vouchers, reloadable cards, easy saver cards, cashback, mobile app and Wellbeing Centre. Costco - Permanent employees of MBDA qualify for Costco's individual membership. Technology Vouchers - Purchase the latest gadgets and white goods up to the value of £2,500 and spread the cost over 12 months. Charity Donations - Donate up to five charities each month, with full tax relief on all donations. MyCar Scheme - The MBDA MyCar Scheme offers employees the opportunity to access up to two new vehicles via a salary sacrifice arrangement including an all-inclusive package. Holiday Purchase - Purchase up to 5 days' extra holiday whilst making tax and National Insurance savings, spreading the cost over 12 months. Development of our people is of vital importance to us at MBDA, which is why we ensure everyone has access to the teams, tools and resources needed to achieve their goals. This includes our dedicated in‑house Learning & Development team, our Apprenticeship programmes, a variety of online