Infrastructure Analyst

St. Louis County, MO; Clayton (MO); On-site; USD 90,632,000 - 108,771,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision coverage

4 weeks Paid Time Off (PTO)

11 paid holidays

Deferred retirement plan

Life insurance and disability

Job summary

St. Louis County's Department of Information Technology seeks an experienced Infrastructure Analyst to join the infrastructure support team.

The role covers installation, configuration, administration and support of physical and virtual servers, AD, Intune, Entra, Office 365 and cloud services across the organization. The position emphasizes problem resolution, documentation, and collaboration with IT teams to maintain secure, reliable enterprise systems with a strong focus on security and

Qualifications

• Equivalent to a bachelor’s degree in computer science or a related field.
• A minimum of two years of professional work experience in data systems, network security, operating systems, computer system architecture and virtual infrastructure.
• Preference may be given to applicants with skills in Office 365, Active Directory, Virtualization, Intune and Microsoft Entra.

Responsibilities

• Support, maintain and secure the various enterprise wide and administrative applications supported by the infrastructure and operation activities.
• Complete technical operations, desktop support and architecture projects in a timely manner.
• Develop technical documentation and training materials for IT teams.
• Assist with developing solutions for aging infrastructure.
• Assist in documenting processes and workflows.

Skills

Data systems

Network security

Operating systems

Computer system architecture

Virtual infrastructure

Education

Bachelor's degree in computer science or related field

Tools

Office 365

Active Directory

Virtualization

Intune

Microsoft Entra

Job description

The St. Louis County's Department of Information Technology seeks to hire an experienced, motivated, focused, and security-conscious individual to join our Infrastructure support team. An Infrastructure Analyst role will perform problem resolution in support of the management and support of IT, for both physical and virtual infrastructure. This position will be involved in the installation, configuration, administration and support of our physical and virtual server environment as well as enterprise-wide systems including Microsoft Entra, Microsoft Intune, Office 365, e-Discovery, Active Directory, virtualization, backup/recovery and other cloud services.

The typical starting salary is between $31.63 - $37.96 hourly, depending upon the candidate's qualifications as well as budgetary considerations.

As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes:

• affordable health insurance
• dental and vision coverage
• 4 weeks of Paid Time Off the first year
• 11 paid holidays
• deferred benefit retirement plan
• paid life insurance as well as short- and long-term disability

To learn more about these and other County benefits, please visit: Saint Louis County Employee Benefits.

St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit: Public Service Loan Forgiveness | Federal Student Aid.

RESPONSIBILITIES

• Support, maintain and secure the various enterprise wide and administrative applications supported by the infrastructure and operation activities.
• Completion of technical operations, desktop support and architecture projects assigned in timely manner
• Develop suitable technical documentation and training materials of solutions and technology for support of IT teams
• Assist with developing solutions for aging infrastructure
• Assist in documenting processes and workflows
• Skills preferred but not required: Office 365, Active Directory, Virtualization, Intune, Microsoft Entra
• Comply with industry standard system administration techniques and procedures
• Serve on teams and / or committees as assigned
• Perform other duties as required or assigned

QUALIFICATIONS

• Equivalent to a bachelor’s degree in computer science or a related field
• A minimum of two years of professional work experience in these areas: data systems, network security, operating systems, computer system architecture and virtual infrastructure experience
• Preference may be given to applicants with skills in the following applications:
  • Office 365
  • Active Directory
  • Virtualization
  • Intune
  • Microsoft Entra

SELECTION AND APPOINTMENT

A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at [phone] for more information on this policy.