Infra Program Manager - Endpoint & Cloud Modernization

Cengage Group; Boise (ID); On-site; USD 102,000 - 163,000; Full time

Job summary

Cengage Group in the United States seeks a highly experienced technology program manager to lead complex infrastructure initiatives from planning through implementation and into operations. You will coordinate engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams.

The initial portfolio includes a major endpoint migration requiring strong planning, dependency management, deployment coordination, and operational readiness.

Qualifications

• 8+ years of technology program management experience with infrastructure delivery.
• Proven experience leading complex enterprise infrastructure implementations, migrations, or modernization initiatives.
• Strong understanding of infrastructure dependencies across networking, cloud, identity, cybersecurity, applications, and endpoint technologies.
• Strong project planning, RAID management, dependency management, governance, and executive communication skills.
• Demonstrated ability to lead multiple technical workstreams and drive accountability without direct authority.
• Experience managing vendors, systems integrators, or managed service providers.

Responsibilities

• Lead infrastructure projects across planning, design, implementation, migration, stabilization, and closure.
• Develop and manage integrated project plans, milestones, critical paths, resources, and dependencies.
• Manage scope, schedule, budget, risks, issues, assumptions, and decisions.
• Coordinate cross-functional technical teams and vendors to drive delivery and resolve blockers.
• Lead infrastructure modernization and migration initiatives across endpoint, cloud, networking, identity, cybersecurity, and enterprise platforms.
• Manage endpoint migration activities including pilots, rollout waves, application readiness, security dependencies, user readiness, and support transition.
• Establish governance, project cadence, escalation paths, and go/no-go criteria.
• Maintain concise executive reporting, Red/Amber/Green (RAG) status, and delivery dashboards.
• Ensure operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.

Skills

Program management

Infrastructure delivery

Vendor management

Executive communication

Cross-functional leadership

Planning & RAID

Education

PMP Certification

Tools

Smartsheet

Jira

ITSM

Job description

Cengage Group in the United States seeks a highly experienced technology program manager to lead complex infrastructure initiatives from planning through implementation and into operations. You will coordinate engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams.

The initial portfolio includes a major endpoint migration requiring strong planning, dependency management, deployment coordination, and operational readiness.